Experience

CellPoint Digital

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Partnerships Manager

  • Jun 2022 - Present



Eden Payments Limited

• Ramsbury, England, United Kingdom

• Managing Director

  • Jun 2021 - Present



COMO GLOBAL S.A.

• Luxembourg
• Financial Services
• 1 - 100 Employee

• New Business Sales and Partnership Developer

  • Sep 2021 - Jun 2022

  COMO For Digital Life is an end-to-end automated payments infrastructure designed especially for businesses, marketplaces, and PSPs. Integration, Automation and Orchestration are all delivered on a single platform. COMO For Digital Life is an end-to-end automated payments infrastructure designed especially for businesses, marketplaces, and PSPs. Integration, Automation and Orchestration are all delivered on a single platform.



Worldpay

• United Kingdom
• Financial Services
• 700 & Above Employee

• Partner Director, Airlines and Travel Vertical, Sales Enablement, Worldpay

  • Jan 2011 - May 2021

  I am responsible for discovering and developing Key Strategic Partnership’s with particular expertise working with Airline and Travel partners, Payment Service Providers (PSP’s), Mobile Operators, SAP system integrators Key deliverables; • Build new business opportunities with partner according to Sales selection criteria planning • Manage Strategic partnerships in the Airline sector • Deliver new business income • Open up Enablement channels to create joint revenue streams • Coordination of key stakeholder delivery including Full Risk sanction, Marketing activities and ongoing Operational support • Manage ongoing relationships with day to day contact/support and Quarterly Business reviews Show less



RBS

• United Kingdom
• Banking
• 700 & Above Employee

• Head of Programme Management (Sales), Global & Regulated Markets

  • Jan 2008 - Dec 2010

  To coordinate and manage specific programs of work generated within Global and Regulated Markets, including the coordination of business wide activities for our Global Strategic Clients. To manage and coordinate activities of relationship management for existing Strategic Clients across the internal and external virtual team in RS and the wider RBS group. Key deliverables; • Deliver new business income to our strategic business benefit. Creating trust and confidence across clients, internal staff and departments in diverse offices, business sectors, locations and cultures. • Key indicator of success is the number successful programmes that have delivered new business income.across a range of specialist sectors. • High quality, division wide, communication activites around legislative and acceptance criteria and compliance. Show less



RBS

• United Kingdom
• Banking
• 700 & Above Employee

• Head of Business Operations, PaymentTrust

  • Jul 2003 - Jul 2006

  Management of PaymentTrust's Implementation and Support Team, which includes; • Implementing new clients o Project Management o Technical meetings o Client training • Chairman of Management forum • Manage the Product Development cycle • Responsible for client incident management process • 24/7 telephone support • Supporting clients on an on-going basis after go-live • Providing pre-sales support • Management responsibility for 2 Risk Manager’s, Support Manager • Full responsibility for day to day operations (billing, compliance, training, account management) • Internal processes and procedures Show less



TrustMarque International Ltd

• Implementation Manager

  • Sep 2001 - Jun 2003

  Implementing new clients o Involves technical meetings with Client Integration partner o Client training o Client Project Management Implementing new clients o Involves technical meetings with Client Integration partner o Client training o Client Project Management



Mondex International Ltd (Mastercard)

• Implementation Manager

  • Aug 2000 - May 2001

  I have worked on a number of high profile assignments within the financial services and e-commerce sectors. With a world-wide client base comprising banks, financial institutions, virtual world merchants and service providers, I have: • Project managed the development of a virtual world e-cash payment system; • Trained client management on MXI products and services; • Advised Senior Management on the implementation of MXI products and the associated requirements for business change management. Show less



Mondex International

• Manager, Customer Support Team

  • Feb 1999 - Aug 2000

  Management responsibility for MXI’s Global Customer Support Team (CST), which provides consistent, accurate and timely support to all customers for MXI products and services. Complete authority to manage the team of 5 people including development review cycles, recruitment, personal development & training needs. Build profile for, and increase visibility of CST internally and externally, bring to the attention of the Executive Committee, key issues with customer interaction with MXI and areas where customer satisfaction might be improved, champions for the development of structure and process with customer facing activities. Show less



Mondex International Ltd (Mastercard)

• Business Analyst

  • Sep 1998 - Feb 1999

  Responsible for building relationships with key customers including franchisees, members, MULTOS Issuer’s, manufacturers, providing support in all aspects of the delivery and implementation of MXI’s products. Complete responsibility for delivering customer support and building and maintaining client relationships Responsible for building relationships with key customers including franchisees, members, MULTOS Issuer’s, manufacturers, providing support in all aspects of the delivery and implementation of MXI’s products. Complete responsibility for delivering customer support and building and maintaining client relationships



Natwest Mondex

• Relationship Manager

  • 1994 - 1999