Alex Dyachkov
Director of Customer Success, at Seller Labs- Claim this Profile
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English Full professional proficiency
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Spanish Limited working proficiency
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Russian Native or bilingual proficiency
Topline Score
Bio
Richard Williamson
I have known Alex for over 20 years. While we primarily work virtually, I had the pleasure of meeting him IRL at an event in NYC. He is a pleasure to work with and a nice person. He has helped my e-commerce company grow larger and more sophisticated over the years. He is one of the main reasons I choose to stay with my current platform. He listens and evaluates what you tell him before getting you answers. He will talk to multiple technical partners and gather the information. Alex does the research and then comes up with several solutions. He is extremely customer centric and wants to please his clients. He has worked on some of my IT problems in the middle of the night until they were solved. I can rely on him. I cannot reccomend working with Alex any higher.
Max Slepuhóv
Alex for me is a calm and direct person, focused on the aim. He values customer's opinions, cares about the general UX. I saw how he manages different requests from customers, how he provides feedback, how he proceed with the complaints, one word - professional. I was glad to work with him!
Richard Williamson
I have known Alex for over 20 years. While we primarily work virtually, I had the pleasure of meeting him IRL at an event in NYC. He is a pleasure to work with and a nice person. He has helped my e-commerce company grow larger and more sophisticated over the years. He is one of the main reasons I choose to stay with my current platform. He listens and evaluates what you tell him before getting you answers. He will talk to multiple technical partners and gather the information. Alex does the research and then comes up with several solutions. He is extremely customer centric and wants to please his clients. He has worked on some of my IT problems in the middle of the night until they were solved. I can rely on him. I cannot reccomend working with Alex any higher.
Max Slepuhóv
Alex for me is a calm and direct person, focused on the aim. He values customer's opinions, cares about the general UX. I saw how he manages different requests from customers, how he provides feedback, how he proceed with the complaints, one word - professional. I was glad to work with him!
Richard Williamson
I have known Alex for over 20 years. While we primarily work virtually, I had the pleasure of meeting him IRL at an event in NYC. He is a pleasure to work with and a nice person. He has helped my e-commerce company grow larger and more sophisticated over the years. He is one of the main reasons I choose to stay with my current platform. He listens and evaluates what you tell him before getting you answers. He will talk to multiple technical partners and gather the information. Alex does the research and then comes up with several solutions. He is extremely customer centric and wants to please his clients. He has worked on some of my IT problems in the middle of the night until they were solved. I can rely on him. I cannot reccomend working with Alex any higher.
Max Slepuhóv
Alex for me is a calm and direct person, focused on the aim. He values customer's opinions, cares about the general UX. I saw how he manages different requests from customers, how he provides feedback, how he proceed with the complaints, one word - professional. I was glad to work with him!
Richard Williamson
I have known Alex for over 20 years. While we primarily work virtually, I had the pleasure of meeting him IRL at an event in NYC. He is a pleasure to work with and a nice person. He has helped my e-commerce company grow larger and more sophisticated over the years. He is one of the main reasons I choose to stay with my current platform. He listens and evaluates what you tell him before getting you answers. He will talk to multiple technical partners and gather the information. Alex does the research and then comes up with several solutions. He is extremely customer centric and wants to please his clients. He has worked on some of my IT problems in the middle of the night until they were solved. I can rely on him. I cannot reccomend working with Alex any higher.
Max Slepuhóv
Alex for me is a calm and direct person, focused on the aim. He values customer's opinions, cares about the general UX. I saw how he manages different requests from customers, how he provides feedback, how he proceed with the complaints, one word - professional. I was glad to work with him!
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Credentials
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Verified International Academic Qualifications
World Education ServicesApr, 2022- Sep, 2024 -
Certificate in Advanced English (Level C1)
University of CambridgeJun, 2011- Sep, 2024
Experience
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Seller Labs
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United States
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Software Development
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1 - 100 Employee
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Director of Customer Success,
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Jun 2019 - Present
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X-Cart
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Head of SEO department
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Aug 2016 - May 2019
SEO services for X-Cart. We know how to make you #1 in SERP.
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Head of Hosting department
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Aug 2013 - May 2019
The fastest and most powerful servers for X-Cart platform.
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Head of Customer Support department
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May 2005 - May 2019
We make our clients the happiest owners of e-commerce business in the world.
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Education
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Ulyanovsk State Technical University
Bachelor's degree, IT in Economy