Alex Dushaj

IT Specialist at Veterinary United
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Contact Information
us****@****om
(386) 825-5501
Location
Utica, Michigan, United States, US
Languages
  • English Native or bilingual proficiency
  • Albanian Professional working proficiency

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • IT Specialist
      • Feb 2022 - Present

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Contractor
      • Dec 2021 - Jan 2022

      -Acted as main contractor for Eberspaecher North America -Traveled to and Installed Network equipment at all locations for Eberspaecher -Set up SCCM/Imaging stations at all locations for Eberspaecher due to company cyberattack; all computers needed to be reimaged to maintain cyber security of all information on company computers -Helped deploy new computers to employees and help them get established with all programs and applications needed per Eberspaecher requirements -Solved Help… Show more -Acted as main contractor for Eberspaecher North America -Traveled to and Installed Network equipment at all locations for Eberspaecher -Set up SCCM/Imaging stations at all locations for Eberspaecher due to company cyberattack; all computers needed to be reimaged to maintain cyber security of all information on company computers -Helped deploy new computers to employees and help them get established with all programs and applications needed per Eberspaecher requirements -Solved Help desk tickets in a timely manner -Installed hardware/software on employee computers -Troubleshoot Network Equipment at all locations -Help other members of IT with miscellaneous tasks where needed -Kept inventory for IT related/issued equipment (computers, switches, routers, RAM, HDDE, M.2, Displays, etc.) for all Eberspaecher locations Show less -Acted as main contractor for Eberspaecher North America -Traveled to and Installed Network equipment at all locations for Eberspaecher -Set up SCCM/Imaging stations at all locations for Eberspaecher due to company cyberattack; all computers needed to be reimaged to maintain cyber security of all information on company computers -Helped deploy new computers to employees and help them get established with all programs and applications needed per Eberspaecher requirements -Solved Help… Show more -Acted as main contractor for Eberspaecher North America -Traveled to and Installed Network equipment at all locations for Eberspaecher -Set up SCCM/Imaging stations at all locations for Eberspaecher due to company cyberattack; all computers needed to be reimaged to maintain cyber security of all information on company computers -Helped deploy new computers to employees and help them get established with all programs and applications needed per Eberspaecher requirements -Solved Help desk tickets in a timely manner -Installed hardware/software on employee computers -Troubleshoot Network Equipment at all locations -Help other members of IT with miscellaneous tasks where needed -Kept inventory for IT related/issued equipment (computers, switches, routers, RAM, HDDE, M.2, Displays, etc.) for all Eberspaecher locations Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Field Manager
      • Jan 2020 - Nov 2020

      -Acted as main contact for clients regarding basic questions and information on all IT and project specifications -Directed and supervised understaff to perform specific tasks and client requests as well as day to day workload/tasks of understaff per client -Trained and mentored understaff to assist with clients and projects -Conducted informational touch bases with clients during project process from start to finish as well as prepared data and information to be presented to clients… Show more -Acted as main contact for clients regarding basic questions and information on all IT and project specifications -Directed and supervised understaff to perform specific tasks and client requests as well as day to day workload/tasks of understaff per client -Trained and mentored understaff to assist with clients and projects -Conducted informational touch bases with clients during project process from start to finish as well as prepared data and information to be presented to clients for risk and issue assessment -Researched and kept up to date with new IT software/hardware/processes to better understand client needs and project requirements -Developed and maintained relationships with 30+ clients from personnel and management members -Developed informational data and solutions to client issues/specifications from start to finish -Collected, analyzed, and documented client data to provide risk and assessment of client issues/specifications based on project needs -Daily visitation of client site to promote relationships and assess project/client needs and ensure client satisfaction -Installing Software/Hardware per client request and need based off analyzed data and documentation Show less -Acted as main contact for clients regarding basic questions and information on all IT and project specifications -Directed and supervised understaff to perform specific tasks and client requests as well as day to day workload/tasks of understaff per client -Trained and mentored understaff to assist with clients and projects -Conducted informational touch bases with clients during project process from start to finish as well as prepared data and information to be presented to clients… Show more -Acted as main contact for clients regarding basic questions and information on all IT and project specifications -Directed and supervised understaff to perform specific tasks and client requests as well as day to day workload/tasks of understaff per client -Trained and mentored understaff to assist with clients and projects -Conducted informational touch bases with clients during project process from start to finish as well as prepared data and information to be presented to clients for risk and issue assessment -Researched and kept up to date with new IT software/hardware/processes to better understand client needs and project requirements -Developed and maintained relationships with 30+ clients from personnel and management members -Developed informational data and solutions to client issues/specifications from start to finish -Collected, analyzed, and documented client data to provide risk and assessment of client issues/specifications based on project needs -Daily visitation of client site to promote relationships and assess project/client needs and ensure client satisfaction -Installing Software/Hardware per client request and need based off analyzed data and documentation Show less

    • Canada
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • IT Analyst
      • Feb 2018 - Dec 2019

      -Oversee technological operations of main headquarters -Implement new software/hardware per client/project -Maintained network infrastructure -Gathered and analyzed project data to make sure production is at optimal levels and meeting client/project specifications and satisfaction -Oversee technological operations of main headquarters -Implement new software/hardware per client/project -Maintained network infrastructure -Gathered and analyzed project data to make sure production is at optimal levels and meeting client/project specifications and satisfaction

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Implementation Manager
      • Jan 2017 - Feb 2018

      -Supplied necessary industry and market research to target new businesses and create new client relationships -Analyzed utilization and capacity against performance goals and next steps needed for growth -Established a daily rapport with customers and employees to maintain relationships -Supplied necessary industry and market research to target new businesses and create new client relationships -Analyzed utilization and capacity against performance goals and next steps needed for growth -Established a daily rapport with customers and employees to maintain relationships

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Account Executive
      • Jul 2014 - Dec 2016

      -Partnered with business development to identify major account opportunities -Closing $7.5 Million in mortgages in my 2nd month. -Helped grow a client's business from $500,000 in loan volume per month, to $6,000,000 in loan volume per month. -Coordinated with underwriters, lenders, loan managers and securitization teams to manage portfolios

    • Underwriter
      • Jul 2013 - Jul 2014

      -Investigate economic history and determine eligibility of clients -Evaluate risk associated with large financial transactions using techniques such as Debt-to-Income ratio, CAPM, ROI, and NPV -Ensure efficiency for sale on the secondary markets -Analyzed pricing and sales for all business products -Developed financial analysis reports and presentations by applying acquired financial principles

Education

  • Walsh College of Accountancy and Business Administration
    Bachelor of Business Administration (B.B.A.), Finance
    2010 - 2012

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