Director

• Jun 2021 - Present

Business Development Manager

• Mar 2021 - May 2021

Client Account Manager

• Oct 2018 - Mar 2021

Recruitment and business development manager

• Oct 2017 - Sep 2018

• Responsible for the team recruiting for permanent, fixed term and temporary staff in the Oxfordshire area, with specific focus on some of the biggest fashion retailers in the world. • Securing new clients, as well strengthening relationships with existing clients to ensure sustainability and growth in the business to achieve short termtargets and longer-term goals.• Overseeing a complete costing and fee’s review to maximize profitability and ensure margins are maintained for both new and existing clients.• Identifying new avenues for recruitment as well new clients to support ranging from individual brands to liaising with some of the biggest fashion houses and shopping centers in the world. • Negotiating with directors, heads of departments and other key roles within current and potential clients to secure the best contract for both the client and ourselves.• Building and implementing new processes to ensure we are the go to business for both our existing and new clients recruitment needs.• Amending and offering contracts on behalf of our own business and our clients, whilst always ensuring HR Law is adhered to.

Operations/ Assitant Manager Bicester

• Sep 2015 - Sep 2017

-During a management restructuring an Operations role was created, a role which included responsibility for a team of 60. -Overhauled the recruitment process including further restructuring of the management team in order to improve the overall running of the store with clear focuses and cascading down through the management tiers into the team. -Played a key role in turning the store round from a negative LFL performance when joining the business to a positive end of year result with continuous large growth shown at the end of my second year. -Responsible for all budgeting, reporting, scheduling, target breakdowns, monitoring of KPI’s and the BOH operation. -Tasked with analyzing the store operations and stream lining the process in order to improve efficiency, which subsequently resulted in implementing a night team, resulting in being responsible for a 24 hour operation. -Responsible for developing a proposal for recruitment and budgeting for the next financial year. -Tasked with ensuring the in house operation is capable of growing naturally in line with the growth of the business year on year. -Developed strong relationships with key members of the business both in Head office, throughout the field teams and external contractors. -Simultaneously over saw a store refit and a new offsite warehouse from a planning and operations point of view. This included liaising with all parties involved to ensure everything ran smoothly and the store opened on time, as well as the deployment of 60 members of staff, the removal and replacement of around 40K units of stock, the restructuring of the team across two locations and the development of a new way of working to best serve the business. -Implemented in store changes to improve store audit score from the mid 60’s to 96% on the most recent.

Floor Manager

• Jul 2015 - Sep 2015

Floor manager in a brand new management team in Jack Wills biggest store, reporting directly to the store manager as well as driving trade, team L&D, recruitment and operations within one of Britain's most successful shopping destinations.

Branch Manager

• Mar 2013 - Jun 2015

Branch manager of a successful top twenty store in Oxford, continually beating like for like, exceeding company targets and goals.

Assistant Manager

• Jul 2012 - Feb 2013

Supervisor

• Jul 2008 - May 2009