Senior Audit Manager - Cyber and resilience

• Sep 2023 - Present

Associate Director IT audit

• May 2023 - Sep 2023

Responsible for the delivery of global audits covering IT, data, and change.

Information Technology Audit Manager

• Mar 2022 - May 2023

Head of Technology audit

• Jul 2021 - Mar 2022

Cyber Assurance Manager

• Oct 2020 - Jul 2021

• Designed and implemented internal security awareness training for all employees, simulated phishing campaigns and reporting compliance to senior management.• Reviewed and updated key internal policies as part of a policy suite refresh.• Reviewed security components for a £2Bn programme providing critical national infrastructure to provide assurance to a Government department.

IT Audit Manager

• Nov 2018 - Oct 2020

• Reviewed the groups financial fraud engines within the UK ringfenced and non-ringfenced business entities.• Performed US based integrated audits focused on the periodic sanctions screening of customers and real-time screening of payment transactions.• Applied certified ethical hacker techniques during the fieldwork stage of an integrated cyber security audit to identify previously untested controls.

IT Internal Auditor

• Dec 2017 - Nov 2018

•Carried out integrated audits, providing SME knowledge to his business facing peers ensuring IT specific controls are robustly tested.• Delivered quantitative results during a number of highly important audits with the use of complex data analytics.• Continuously delivered audit working papers to engagement leads under critical time pressures whilst managing large workloads.

IT Internal Auditor

• Sep 2016 - Dec 2017

• Delivered methodical fieldwork to deliver IT audits in areas including Cyber Security, Project management Governance and Software testing to assist in the delivery of the Santander audit plan. • Followed up on recommendations with business units in a timely manner ensuring key stakeholders are always informed of their progress. • Consistently working beyond his role taking part in planning and finalisation activities for audits he is involved in. • Delivered methodical fieldwork to deliver IT audits in areas including Cyber Security, Project management Governance and Software testing to assist in the delivery of the Santander audit plan. • Followed up on recommendations with business units in a timely manner ensuring key stakeholders are always informed of their progress. • Consistently working beyond his role taking part in planning and finalisation activities for audits he is involved in.

IT Consultant

• Jul 2014 - Sep 2016

Alex is an FDM Ex-Forces IT consultant. FDM Group is a professional services provider with a focus on IT and has centres worldwide. Using a tailored blend of specialist training and commercial skills development FDM transforms ex-Forces personnel into professional IT and business Consultants through their dedicated Ex-Forces Programme. FDM’s Ex-Forces Programme provides professional training in a number of disciplines, both business and technically focused. These include Production Support, Project/Business Analysis, Business Test Analysis, Software Testing, Data and Operational Analysis and Software Development. The company also offers an advanced Project Management course for ex-Forces personnel with project and leadership experience. Following specialist training, Ex-Forces Consultants will be on the path to Senior Project Management and Programme Management roles working within high profile organisations. Show less

Application Consultant (Via FDM Group)

• Sep 2014 - Aug 2016

Towergate Insurance Application Consultant 2016 • Delivering client focussed support to an IT Transformation programme (ITTP) to improve stability and performance across the business and key contributor to the application support knowledge base. • Involved in the build process for Windows 10, Skype, Datacentre and Citrix, whilst providing sole support for the Groups Printer project. Engaged and coordinated with the 3rd party vendors to ensure each site was fully functional before business sign off. • Reviewed both High and Low level designs in the workgroups attended as part of the ITTP, providing advice and continuity between the workgroups to ensure the applications will function in the transformed environment. Towergate Insurance Application Support Analyst 2014- 2016 • Provided methodical analysis based on the identification and root causes analysis of incidents in production environment. • Primary touch point responsible for delivering feedback, risk management, and escalation on application related production issues to the senior management Team. • Volunteered to provide out of hours cover for application support and incident resolution across the business. Towergate Insurance Helpdesk 2014 • Initial consultant role sponsored by FDM with Towergate Insurance, worked on the new helpdesk supporting the migration of all small and medium enterprise business to a new centralised business unit, providing 3 levels of support. • Required to interpret, and deliver new policies supporting the helpdesk and provide input to shared best practice as the team evolved. • Assisted with the migration of 250,000 client insurance policies records across multiple systems and lines businesses to a single system. Show less

Communications Systems Operator

• Jun 2010 - Oct 2014

Maintained the communication equipment with a value in excess of £6 million for the team, these range from hand held devices to fully fitted vehicles.Instructed the use of bespoke communications systems to outside agencies as the subject matter expert up to department head level.Delivered satellite communication system support to outside agencies in remote and testing environments.Lead a team of 6 specialist radio communications experts on exercise providing HF, VHF and UHF communications across wide and challenging terrain to improve the operational effectiveness of the organisation.Managed the planning and providing of mandatory and developmental physical training for 200 personnel up to the managing director in the workplace.Evaluated the training needs analysis of first aid within the organisation, restructured and delivered lessons up to the managing director level.Liasied with department heads and recorded results of all details concerning the physical development of all members of the organisation up to the CEO. Show less

Installation Technician

• Oct 2002 - Jun 2010

Mainted a network of over 3000 data, fibre optic and cooper cables to ensure communications of an operational airport are always running at maximum output.Developed 6 newly trained members of the team each year in all aspects of their trade skills to advance them to becoming proven trades persons.Accountable for the records package of every cable in the area of responsibility to ensure networks could run efficiently and have fullback.Provided 1st line support to communications networks in operational theatres all around the world.Installed new communications platforms/networks in countries including Brunei, Iraq,Afghanistan, Bosnia and Kosovo. Show less

Installation Engineer

• 2001 - 2002

Field Service Technician

• 2000 - 2001

Installation Engineer

• 1998 - 2000