Experience

PartRunner

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Regional Dispatcher Manager

  • Jan 2023 - Present

  Daily routing design (Last/First Mile, Reverse Logistics & Network) focused on revenue raise KPI design on Dedicated & OnDemand routes Coverage forecasting based on Pickup/Dropoff geolocation vs Vehicle Type and driver's headcount High proficiency in data analysis (Excel/VBA, Access/Data Base, SQL, Google Suite, Power BI) KPI/Performance tracker in Last Mile, First Mile, Hub & Sorting, Air Ops, Warehouse AI dispatch algorithm development Customer Service skills Daily routing design (Last/First Mile, Reverse Logistics & Network) focused on revenue raise KPI design on Dedicated & OnDemand routes Coverage forecasting based on Pickup/Dropoff geolocation vs Vehicle Type and driver's headcount High proficiency in data analysis (Excel/VBA, Access/Data Base, SQL, Google Suite, Power BI) KPI/Performance tracker in Last Mile, First Mile, Hub & Sorting, Air Ops, Warehouse AI dispatch algorithm development Customer Service skills



PT. Global Jet Express (J&T Express)

• Indonesia
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Quality Supervisor

  • Sep 2021 - Sep 2022

  KPI setting by statistics historical models keeping SMART features on targets to all distribution centers, warehouse and involved areas. Reporting, querying and dashboard creation on Power BI, Excel, DB Access, SQL. Extraction and transformation data by report automatization on Excel VBA. KPI setting by statistics historical models keeping SMART features on targets to all distribution centers, warehouse and involved areas. Reporting, querying and dashboard creation on Power BI, Excel, DB Access, SQL. Extraction and transformation data by report automatization on Excel VBA.



Lacoste

• France
• Retail Apparel and Fashion
• 700 & Above Employee

• Inventory Supervisor

  • Aug 2020 - Feb 2021

  Drop shipping and E-commerce inventory management meeting all KPIs requirements. Continuous improvement on cycle counting, forecasting, just-in-time frames. Responsible of running wall-to-wall inventory on the whole floor. Support, advice, track and offer best fitted solutions to our partners ensuring door-to-door delivery. Drop shipping and E-commerce inventory management meeting all KPIs requirements. Continuous improvement on cycle counting, forecasting, just-in-time frames. Responsible of running wall-to-wall inventory on the whole floor. Support, advice, track and offer best fitted solutions to our partners ensuring door-to-door delivery.



Nissan Motor Corporation

• Japan
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Digital HUB Specialist

  • Dec 2019 - Aug 2020

  Analyze and create reports using mining data techniques to communicate critical decisions and actions to head’s areas. Elaboration of manuals procedures (SLA, SOP, GSOP) and policies to operational area as well as involved staff partners. Set measure and perform KPI’s and scorecards as well as calculate payroll bonuses. Analyze and create reports using mining data techniques to communicate critical decisions and actions to head’s areas. Elaboration of manuals procedures (SLA, SOP, GSOP) and policies to operational area as well as involved staff partners. Set measure and perform KPI’s and scorecards as well as calculate payroll bonuses.



DHL Express México

• Mexico
• Truck Transportation
• 700 & Above Employee

• Performance & Projects Supervisor

  • Nov 2011 - Jul 2019

  Reengineering process by applying continuous improvement lean tools according to business strategy to ensure customers satisfaction. Monitoring service level indicators, as well as reporting to detect and react in time if needed. Oversee staff and propose adjustments according to specific goals. Solve advisors doubts, communicates any changes in process, generate a work environment that allows expressing and solving the problems in team to guarantee a quality service. Reengineering process by applying continuous improvement lean tools according to business strategy to ensure customers satisfaction. Monitoring service level indicators, as well as reporting to detect and react in time if needed. Oversee staff and propose adjustments according to specific goals. Solve advisors doubts, communicates any changes in process, generate a work environment that allows expressing and solving the problems in team to guarantee a quality service.