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Credentials

  • Education and Training Foundation - Leading from The Middle
    The Education and Training Foundation
    Feb, 2022
    - Sep, 2024

Experience

    • United Kingdom
    • Education Administration Programs
    • 300 - 400 Employee
    • Admissions, Student Finance & Onboarding Manager
      • Jan 2022 - Present

    • Head Of Student Engagement Services
      • Feb 2018 - Jan 2022

    • Interim Head of Engagement Services
      • Jan 2016 - Feb 2018

    • Team Leader Course Information
      • Jan 2014 - Jan 2016

      Team Leader of the Course Information TeamKey Roles Include - Day-to-day running of the Course Information Team - Manages team of 7 Course Information Officers - Supports the management of Reception Team - Producing, maintaining and updating team procedures - Leading on development of CRM system SalesForce. Recording Enquiry Data in a College. - Gatekeeper of Enquiry data - Annual appraisals & 6 months reviews - Chairing team meetings - Producing statistical data in relation to course enquiries - Deputising for Head of Engagement Services - Works closely with Admissions & Enrolments - Enrolments - Assisting in the organising & training of college staff for main enrolment - Student recruitment - Student & public enquiries - Data entry

    • Admissions & Enrolment Officer
      • Jul 2011 - Dec 2013

      Data EntryAdmission ProcessesEnrolmentsBooking InterviewsLogging ApplicationsStudent & Staff ID Cards

Education

  • Barking & Dagenham College
    CMI, CMI Level 5 in Management & Leadership
    2014 - 2015

Community

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