Skills Development Specialist

• Jan 2023 - Present

Family Consultant

• Jan 2022 - Nov 2022

Help strengthen bonds within families, and help in the process of reunification of children and parents. Teach emotional regulation to adults and children. Teach parenting skills and education. Also supervise visitations between children and parents. Help strengthen bonds within families, and help in the process of reunification of children and parents. Teach emotional regulation to adults and children. Teach parenting skills and education. Also supervise visitations between children and parents.

Case Manager

• May 2021 - May 2022

Beauty Advisor

• Nov 2020 - Jun 2021

Suggested treatments and styles to suit customers' appearance and desired look. Created memorable customer experiences. Completed purchases and processed payments. Supported reception efficiency by taking phone calls, inputting appointments, and collecting payments. Suggested treatments and styles to suit customers' appearance and desired look. Created memorable customer experiences. Completed purchases and processed payments. Supported reception efficiency by taking phone calls, inputting appointments, and collecting payments.

Student Intern

• Aug 2020 - May 2021

Sorted and organized materials such as physical files, tracking spreadsheets, and reports.Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders. Reported back to the instructor to receive day-to-day tasks and responsibilities. Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement. Completed a range of simultaneous job tasks to support the professor's academic, research, and operational needs.

Student Intern

• Jan 2020 - Aug 2020

Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs using MS Office suite. Answered incoming telephone calls, took down messages, and provided information. Sorted and organized materials such as physical files, tracking spreadsheets, and reports. Reported back to the instructor to receive day-to-day tasks and responsibilities. Upheld strict security procedures to maintain data confidentiality. Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement. Completed a range of simultaneous job tasks to support the professor's academic, research, and operational needs.

Keyholder

• Apr 2018 - Mar 2020

Delivered a high level of assistance by locating products and checking store systems for merchandise at other sites. Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral. Engaged with customers to effectively build rapport and lasting relationships. Trained and developed new sales team associates in products, selling techniques, and company procedures. Processed product returns and assisted customers with other selections. Delivered a high level of assistance by locating products and checking store systems for merchandise at other sites. Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral. Engaged with customers to effectively build rapport and lasting relationships. Trained and developed new sales team associates in products, selling techniques, and company procedures. Processed product returns and assisted customers with other selections.

Multicultural Program Director

• Aug 2017 - May 2019

Improved success of the program by making proactive adjustments to operations. Interacted with students to identify campus needs and requirements. Maintained and updated all project-related documents. Created events and developed flyers for scheduled events Improved success of the program by making proactive adjustments to operations. Interacted with students to identify campus needs and requirements. Maintained and updated all project-related documents. Created events and developed flyers for scheduled events