Alex Castillo
Technical Support Specialist at S&K Global Solutions, LLC- Claim this Profile
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Bio
Experience
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S&K Global Solutions, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Specialist
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Apr 2022 - Present
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CHI
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United States
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Hospitals and Health Care
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700 & Above Employee
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Desktop Support Specialist
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Oct 2021 - Apr 2022
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Seattle Public Schools
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United States
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Education Administration Programs
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700 & Above Employee
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Computer Support Specialist
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Oct 2019 - Nov 2021
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the LEGO Group
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Denmark
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Manufacturing
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700 & Above Employee
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Store Associate
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Jul 2015 - Oct 2019
- Provide all customers with a warm welcome and exceed all expectations at every opportunity, interacting with the children, establishing needs, offering features and benefits and successfully closing the sale. - Offer the Loyalty Card, Shop @ Home and any other services that are appropriate. - Deal with customer complaints when they arise and escalate any difficult situations to your Line Manager. - You will collaborate with other Sales Associates in order to provide the best possible service to all LEGO customers - You will follow money handling procedures as per the guidelines and instructions provided by your line manager. - You will comply with Health & Safety standards whilst on shift. - When requested to do so by your line manager, you will contribute to the organisation of the stockroom at all times and ensure that all available products are merchandised on the shop floor. Show less
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D-Pad Retro Gaming Toys & Collectibles
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Renton Washington
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Sales Associate
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May 2017 - Jan 2019
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Education
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Renton Technical College
Associate's degree, Computer Network Technology -
Renton Technical College
Associate of Arts and Sciences - AAS, Computer/Information Technology Administration and Management