Experience

Sterling Forever

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Head Of Operations

  • Jan 2019 - 5 years

  Baltimore, Maryland Area Using a Combination of Data Analytics, Networking, and new industry software I oversee a high volume fast growing E commerce company that specializes in drop ship operations.

• Head of Amazon Sales

  • Sep 2017 - 6 years 4 months

  Towson, Maryland At Sterling Forever, an online jewelry retailer I : • Oversee a five person team to sell on Amazon.com nationally and internationally to increase sales. • Analyze large datasets to predict sales volume and predict inventory needs. • Handle issues between our home office and large sales teams from both Amazon and international clients.

• IT Support Specialist

  • Sep 2017 - 6 years 4 months

  Towson, Maryland Basic office network maintenance and administrative. Back-end online E-commerce web development, site building and maintenance.



University of Maryland College Park

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Student At University Of Maryland

  • Aug 2014 - Dec 2018

  College Park, Maryland I obtained a Bachelors of Science in Information Science with a focus on Data Analytics. I excel in Big Data analytics and expertise in sales data analysis to help businesses grow using historical data.



Salvation Army

• United Kingdom
• Non-profit Organizations
• 400 - 500 Employee

• Lead Sales Associate & Technology Liason

  • May 2015 - Dec 2017

  Baltimore, Maryland Area In this position my main focus was on customer service and support. I was the face of the store talking and meeting with customers to help resolve their problems. My roles included store maintenance, schedule building, and work delegation. I also worked to refurbish and test electronic donations to be sold in the store and region.



Safeway

• Brazil
• Computer and Network Security
• 200 - 300 Employee

• Courtesy Clerk

  • Jun 2011 - Jun 2013

  Baltimore, Maryland Area Played key role in continued high levels of Customer Service. Emphasis on mainting a highly maintained store and workplace. I worked on various tasks for a large number of departments on a as needed basis.