Experience

Evapo

• United Kingdom
• Retail
• 1 - 100 Employee

• Senior Technical Project Manager

  • Sep 2022 - Present



Tryzens

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Project Manager

  • Nov 2021 - Jul 2022



THG

• United Kingdom
• Software Development
• 700 & Above Employee

• Project Manager

  • Sep 2021 - Dec 2021

  After Cult Beauty was acquired, I was transitioned into the THG tech team as a Project Manager working on site builds. After Cult Beauty was acquired, I was transitioned into the THG tech team as a Project Manager working on site builds.



Cult Beauty

• United Kingdom
• Retail
• 100 - 200 Employee

• Project Manager

  • Jan 2020 - Dec 2021



Seraphine

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Ecommerce Project Manager

  • Sep 2018 - Jan 2020



Richer Sounds

• Retail
• 100 - 200 Employee

• Web & IT support

  • Sep 2013 - Sep 2018

  Richer Sounds is an unlisted PLC 100% owned by Julian Richer, the founder and managing director of the company. We are a retailer and e-tailer of hi-fi, home cinema and TV equipment and our focus is always on offering value for money and excellent customer service. We now have 53 UK stores and are the biggest hi-fi retailer in the country.• Provide general IT support for 52 stores nationwide, head office and regional office. From prepping equipment for users, to providing support for our IT systems - Epos, Intranet etc.• Project/development management using JIRA. Ensuring that user requirements are defined and logged. Planning dev sprints with a team to manage expectations for each department. UAT before training relevant department on new development. • Report writing - Crystal Reports, SSRS, SQL - SSMS• Provide web support using Akeneo and Magento. Oversee the passing of data from EPOS system to PIM and then Website. Including data then being passed back to our EPOS system. Work with the team to handle any development cross over from Website to EPOS system.



Cromwell Business Systems

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Trainee Support Executive

  • Jul 2012 - Aug 2013

  Cromwell Business Systems sell end-to-end retail system software primarily to electrical retailers. I started by shadowing the project director to get involved in some of the larger projects in the business before quickly moving on to manage one of the company’s accounts in a team of 3. Through customer visits and internal training my knowledge grew quickly and led to me being moved to the company’s largest account.Key responsibilities:• Liaising with the customer on a daily basis to coordinate development and web site changes• Logging customer change requests using bespoke software• Managing hardware changes for customer sites, including project documentation• Visiting customers to develop and strengthen relationships• Diary management for senior management • Creating customer and internal reports using Crystal Reports• Providing second-line technical support to customers



Campbell Black

• Recruitment Consultant

  • Jan 2012 - Jul 2012

  Campbell Black provide bespoke recruitment services to predominantly IT companies in the London area. They constantly think outside the box with projects such as the Google Job Experiment. I started doing work experience as a researcher using LinkedIn to head hunt candidates for our clients. I was quickly offered a permanent role and became an integral part of this small, dynamic, ambitious company, which has since relocated to London. I quickly proved myself to be capable and a quick learner and was given the trust to work independently taking my own ideas and initiatives from concept to completion.Key responsibilities:• Business development (cold calling, LinkedIn InMail, email, events)• Managed recruitment process (research, filtering candidates, liaising with clients, preparing candidates, closing deals) • Recording activity on Salesforce• Booking meetings for colleagues• SEO management• Organising marketing events such as Thought Leadership videos• Managing company social media accounts