Experience

Luther Burbank Savings

• United States
• Financial Services
• 100 - 200 Employee

• Branch Support Specialist

  • Jan 2021 - Present

  •Reconcile Debit Card GL •Assist branches with questions and issues •Complete monthly certifications •Review and process wires •Review new accounts opened by the branches •Complete various daily debit card reports •Reconcile Debit Card GL •Assist branches with questions and issues •Complete monthly certifications •Review and process wires •Review new accounts opened by the branches •Complete various daily debit card reports



Poppy Bank

• United States
• Banking
• 100 - 200 Employee

• Central Operations Representative

  • Jun 2016 - Dec 2020

  •Assist branches and clients with whatever requests or questions they have •Reconcile several internal accounts •Review the transactions the branches complete for the clients and correct anything that was done incorrectly •Review and approve wires •Help process the ACH transactions clients request •Assist branches and clients with whatever requests or questions they have •Reconcile several internal accounts •Review the transactions the branches complete for the clients and correct anything that was done incorrectly •Review and approve wires •Help process the ACH transactions clients request



Bank of Marin

• United States
• Banking
• 200 - 300 Employee

• Retail Banker II

  • Jun 2015 - Jun 2016

  •Provide outstanding customer service •Deepen relationships with clients through our various products we offer •Manage reports, both retention of and making sure they are completed properly and promptly •Assist customers and coworkers with any problems and search for ways to reduce frequency of the problems reoccurring •Process transactions quickly and accurately •Provide outstanding customer service •Deepen relationships with clients through our various products we offer •Manage reports, both retention of and making sure they are completed properly and promptly •Assist customers and coworkers with any problems and search for ways to reduce frequency of the problems reoccurring •Process transactions quickly and accurately



U.S. Bank

• United States
• Banking
• 700 & Above Employee

• Profesional Teller

  • Nov 2014 - Jun 2015

  •Perform daily tasks such as balancing the branch, creating new reports and purging old records •Call customers to assess areas we could improve to better our relationship with them •Process any and all transactions the customer needs •Research problems to better understand how they occurred and how to fix them •Perform daily tasks such as balancing the branch, creating new reports and purging old records •Call customers to assess areas we could improve to better our relationship with them •Process any and all transactions the customer needs •Research problems to better understand how they occurred and how to fix them