Experience

Police Mutual

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Financial Wellbeing Consultant

  • Jun 2019 - Present

  South West



Hampshire Constabulary

• Force Controller

  • Feb 2009 - Jun 2019

  Hamble, Southampton Control Radio Traffic, Manage Critical Incidents, Multi-task, meet Service Level Agreements regarding customer service and deployment targets. Tutor new personnel, support Officers with effective communication and information, be a team player, but have the ability to work independently.



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• External Sales Relationship Manager

  • Feb 2008 - Aug 2008

  • Providing tax efficient financial solutions to business banking customers, using consultative selling techniques. • Generating sales leads from Local Business and Medium Business Managers by demonstrating to them how working in partnership could be mutually beneficial. I achieved this by sharing management information and qualifying the value to them. • Taking accountability for continuing professional development, to ensure excellence and compliance with Business Banking… Show more • Providing tax efficient financial solutions to business banking customers, using consultative selling techniques. • Generating sales leads from Local Business and Medium Business Managers by demonstrating to them how working in partnership could be mutually beneficial. I achieved this by sharing management information and qualifying the value to them. • Taking accountability for continuing professional development, to ensure excellence and compliance with Business Banking procedures. • Taking responsibility for delivering high service levels to my clients, to ensure retention of customer loyalty in a challenging customer led industry. • Generate business independently, from own resources.

• Internal Account Executive

  • Nov 2005 - Jan 2008

  • Consistently achieved to be in the top ten account executives (Out of 40) for three years running, including a personal best of 116% of my contributed earnings target and 124% of my fee income target in FY2002. • Examples of my sales calls were used as a training guide for new and existing employees. • Regularly achieved excellent customer satisfaction scores and positive feedback from my Banking teams. • Successfully structured, supported and sold a lend of over £200k, to a… Show more • Consistently achieved to be in the top ten account executives (Out of 40) for three years running, including a personal best of 116% of my contributed earnings target and 124% of my fee income target in FY2002. • Examples of my sales calls were used as a training guide for new and existing employees. • Regularly achieved excellent customer satisfaction scores and positive feedback from my Banking teams. • Successfully structured, supported and sold a lend of over £200k, to a printing firm, which was outside my lending remit, strengthening the relationship with the bank manager and client, where previously we had lost business to our competitors. • As a more experienced member of the team, I was a point of reference in the department for product information and company policy and procedures. I coached and mentored new Account Executives and was a specialist in risk and importing procedures. • June 2007 successfully hit contributed earnings of 188%, totalling £1.2m in Volume and 58 Deals