Experience

Amida Care

• United States
• Insurance
• 1 - 100 Employee

• Associate Director of Partnerships & Ombudsman

  • Feb 2022 - Present

• Manager- Member Engagement

  • Dec 2019 - Feb 2022



Affinity Health Plan

• United States
• Insurance
• 300 - 400 Employee

• Community Relations Representative

  • Aug 2016 - Dec 2019

  -- Responsible for developing the areas of Manhattan and Bronx. -- Worked closely with the marketing communications and sales in developing strategies to achieve monthly membership goals. -- Established and cultivate relationships with key providers and with external stakeholders to foster growth opportunities. --Developed and maintained crucial relationships with community partners including community-based, faith-based organizations, governmental offices and civic groups, among… Show more -- Responsible for developing the areas of Manhattan and Bronx. -- Worked closely with the marketing communications and sales in developing strategies to achieve monthly membership goals. -- Established and cultivate relationships with key providers and with external stakeholders to foster growth opportunities. --Developed and maintained crucial relationships with community partners including community-based, faith-based organizations, governmental offices and civic groups, among others. -- Monitored events and activities, financial expenditures and progress against budgetary plan and takes appropriate measures to meet top line and bottom line goals ensuring a high ROI in meeting revenue targets. -- Created and organized member incentives, interactive marketing techniques, and initiatives in assigned regions to maximize visibility and branding. -- Networked and attended events to represent Affinity Health Plan’s goals and mission. -- Ensured strong logistical coordination for assigned events. Assessed target market and cultivated strategic channel relationships with providers, county and community agencies. -- Supported strategy implementation through orientations, education, and reinforcement of messaging, troubleshooting, and providing communication of silent issues to provider relations. -- Identified and organized community outreach activities to spread awareness of coverage options while maintaining knowledge of changes to Medicare and Medicaid regulations and their impact on daily operations. -- Review sponsorship requests and partnerships to maximize visibility and community engagement for Affinity Health Plan. Show less -- Responsible for developing the areas of Manhattan and Bronx. -- Worked closely with the marketing communications and sales in developing strategies to achieve monthly membership goals. -- Established and cultivate relationships with key providers and with external stakeholders to foster growth opportunities. --Developed and maintained crucial relationships with community partners including community-based, faith-based organizations, governmental offices and civic groups, among… Show more -- Responsible for developing the areas of Manhattan and Bronx. -- Worked closely with the marketing communications and sales in developing strategies to achieve monthly membership goals. -- Established and cultivate relationships with key providers and with external stakeholders to foster growth opportunities. --Developed and maintained crucial relationships with community partners including community-based, faith-based organizations, governmental offices and civic groups, among others. -- Monitored events and activities, financial expenditures and progress against budgetary plan and takes appropriate measures to meet top line and bottom line goals ensuring a high ROI in meeting revenue targets. -- Created and organized member incentives, interactive marketing techniques, and initiatives in assigned regions to maximize visibility and branding. -- Networked and attended events to represent Affinity Health Plan’s goals and mission. -- Ensured strong logistical coordination for assigned events. Assessed target market and cultivated strategic channel relationships with providers, county and community agencies. -- Supported strategy implementation through orientations, education, and reinforcement of messaging, troubleshooting, and providing communication of silent issues to provider relations. -- Identified and organized community outreach activities to spread awareness of coverage options while maintaining knowledge of changes to Medicare and Medicaid regulations and their impact on daily operations. -- Review sponsorship requests and partnerships to maximize visibility and community engagement for Affinity Health Plan. Show less



Universal Music Group

• United States
• Musicians
• 700 & Above Employee

• Promotions Coordinator

  • Mar 2006 - Jul 2016

  • Responsible for compiling research on campaigns types and venues, creating reports to summarize findings and spearheading marketing activities related to promotional endeavors. • Serve as primary liaison between national staff and internal departments while coordinating project logistics. • Manage relationships with artist management teams, tour promoters and radio stations. • Supervised national staff to ensure NYAG compliance with company procedures in all phases of campaigns… Show more • Responsible for compiling research on campaigns types and venues, creating reports to summarize findings and spearheading marketing activities related to promotional endeavors. • Serve as primary liaison between national staff and internal departments while coordinating project logistics. • Manage relationships with artist management teams, tour promoters and radio stations. • Supervised national staff to ensure NYAG compliance with company procedures in all phases of campaigns. • Ensure new independent promotion vendors comply with NYAG compliance rules and regulations given to them by the affidavit issued. • Expedite all departmental invoices and maintain department budgets for quarterly costs. • Underwent training on Uniport/SAP/ExpenSys and given title of Uniport Super User. • Issue purchase orders to vendors and reservation numbers for staff expenses in a timely fashion. • Register and educate new vendors on the Uniport system for payments on invoices and retainers. • Communicate on a regular basis with vendors on the status of their invoices, any additional required information, and updates/renewals. • Create and process overhead and marketing related expense claims on ExpenSys for staff and the SVP promptly. • Arrange employee, executive & artist travel and obtain finance & departmental approvals through eTA. • Release current records to radio, reporter bases, and trades. • Organize advertisements and tip sheets with radio trade magazines for upcoming projects, add dates, and releases. • Execute promotional contests with Radio stations including traveling to venue, for larger promotions, to ensure winner and radio station are taken care of in the highest possible quality as a reflection of our company • Track and organize ticket buys for national field staff. • Train new department employees. Show less • Responsible for compiling research on campaigns types and venues, creating reports to summarize findings and spearheading marketing activities related to promotional endeavors. • Serve as primary liaison between national staff and internal departments while coordinating project logistics. • Manage relationships with artist management teams, tour promoters and radio stations. • Supervised national staff to ensure NYAG compliance with company procedures in all phases of campaigns… Show more • Responsible for compiling research on campaigns types and venues, creating reports to summarize findings and spearheading marketing activities related to promotional endeavors. • Serve as primary liaison between national staff and internal departments while coordinating project logistics. • Manage relationships with artist management teams, tour promoters and radio stations. • Supervised national staff to ensure NYAG compliance with company procedures in all phases of campaigns. • Ensure new independent promotion vendors comply with NYAG compliance rules and regulations given to them by the affidavit issued. • Expedite all departmental invoices and maintain department budgets for quarterly costs. • Underwent training on Uniport/SAP/ExpenSys and given title of Uniport Super User. • Issue purchase orders to vendors and reservation numbers for staff expenses in a timely fashion. • Register and educate new vendors on the Uniport system for payments on invoices and retainers. • Communicate on a regular basis with vendors on the status of their invoices, any additional required information, and updates/renewals. • Create and process overhead and marketing related expense claims on ExpenSys for staff and the SVP promptly. • Arrange employee, executive & artist travel and obtain finance & departmental approvals through eTA. • Release current records to radio, reporter bases, and trades. • Organize advertisements and tip sheets with radio trade magazines for upcoming projects, add dates, and releases. • Execute promotional contests with Radio stations including traveling to venue, for larger promotions, to ensure winner and radio station are taken care of in the highest possible quality as a reflection of our company • Track and organize ticket buys for national field staff. • Train new department employees. Show less



Bestcare, Inc

• Bronx, NY

• Payroll Manager

  • Jan 1999 - Mar 2005

  • Reviewed and processed timesheets and call logs for over 400 field aides. • Minimized payroll complications by 40% for office branch. • Implemented and executed training course, for new aides, on updated payroll procedures thus decreasing risk of error. • Perform responsibilities of coaching, developing, and supervising clerical staff in handling department activities and tasks. • Handle the tasks of identifying and resolving issues of administrative department. • Perform… Show more • Reviewed and processed timesheets and call logs for over 400 field aides. • Minimized payroll complications by 40% for office branch. • Implemented and executed training course, for new aides, on updated payroll procedures thus decreasing risk of error. • Perform responsibilities of coaching, developing, and supervising clerical staff in handling department activities and tasks. • Handle the tasks of identifying and resolving issues of administrative department. • Perform administrative tasks like preparing attendance and production reports. • Handle responsibilities of planning work schedules of clerical staff on a daily basis. • Perform the tasks of developing and implementing the policies and procedures of administrative department. • Responsible for evaluating the performance of employees and perform disciplinary actions as required. • Serve as liaison between the management and clerical staff. Show less • Reviewed and processed timesheets and call logs for over 400 field aides. • Minimized payroll complications by 40% for office branch. • Implemented and executed training course, for new aides, on updated payroll procedures thus decreasing risk of error. • Perform responsibilities of coaching, developing, and supervising clerical staff in handling department activities and tasks. • Handle the tasks of identifying and resolving issues of administrative department. • Perform… Show more • Reviewed and processed timesheets and call logs for over 400 field aides. • Minimized payroll complications by 40% for office branch. • Implemented and executed training course, for new aides, on updated payroll procedures thus decreasing risk of error. • Perform responsibilities of coaching, developing, and supervising clerical staff in handling department activities and tasks. • Handle the tasks of identifying and resolving issues of administrative department. • Perform administrative tasks like preparing attendance and production reports. • Handle responsibilities of planning work schedules of clerical staff on a daily basis. • Perform the tasks of developing and implementing the policies and procedures of administrative department. • Responsible for evaluating the performance of employees and perform disciplinary actions as required. • Serve as liaison between the management and clerical staff. Show less