Alex K.
Licensed Real Estate Agent at Homeapp- Claim this Profile
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Russian Native or bilingual proficiency
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English Professional working proficiency
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German Elementary proficiency
Topline Score
Bio
Credentials
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Real Estate: Fearless on the Phone
LinkedInDec, 2021- Oct, 2024 -
Persuasive Selling
LinkedInSep, 2021- Oct, 2024 -
C Sales Certification
Mercedes-Benz AGNov, 2017- Oct, 2024 -
Certified Sales Executive
AUDI AGAug, 2014- Oct, 2024 -
How to sell & close the sale today
Joe Verde Sales & Management Training, Inc.Apr, 2014- Oct, 2024
Experience
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Homeapp
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Russian Federation
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Real Estate
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1 - 100 Employee
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Licensed Real Estate Agent
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Dec 2021 - Present
Responsibilities: • Generate new clients through cold calling, proactive searching and strong network base; • Respond to new leads in a timely manner, and maintain consistent follow up to convert into closer; • Maintain regular contact with developers, property owners and investors to find new opportunities and assess existing ones; • Manage all leads in lead follow ups, update lead follow up templet regularly and track all client communications updates; • Arrange viewings with… Show more Responsibilities: • Generate new clients through cold calling, proactive searching and strong network base; • Respond to new leads in a timely manner, and maintain consistent follow up to convert into closer; • Maintain regular contact with developers, property owners and investors to find new opportunities and assess existing ones; • Manage all leads in lead follow ups, update lead follow up templet regularly and track all client communications updates; • Arrange viewings with clients for the related properties; • Act as an intermediary in negotiations between property owners and clients; • Present properties and provide amenities in a positive light to prospective clients; • Act as a professional agent for clients and property owners, help them navigate the property market; • Advertise available properties using websites and real estate classifieds; • Achieve sales targets; • Build strong relationship with developers and property owners around Moscow; • Stay up to date with the real estate market and educate them self in regularly manner; • Have local knowledge of the community to answer questions about potential homes and the surrounding neighborhood. Show less Responsibilities: • Generate new clients through cold calling, proactive searching and strong network base; • Respond to new leads in a timely manner, and maintain consistent follow up to convert into closer; • Maintain regular contact with developers, property owners and investors to find new opportunities and assess existing ones; • Manage all leads in lead follow ups, update lead follow up templet regularly and track all client communications updates; • Arrange viewings with… Show more Responsibilities: • Generate new clients through cold calling, proactive searching and strong network base; • Respond to new leads in a timely manner, and maintain consistent follow up to convert into closer; • Maintain regular contact with developers, property owners and investors to find new opportunities and assess existing ones; • Manage all leads in lead follow ups, update lead follow up templet regularly and track all client communications updates; • Arrange viewings with clients for the related properties; • Act as an intermediary in negotiations between property owners and clients; • Present properties and provide amenities in a positive light to prospective clients; • Act as a professional agent for clients and property owners, help them navigate the property market; • Advertise available properties using websites and real estate classifieds; • Achieve sales targets; • Build strong relationship with developers and property owners around Moscow; • Stay up to date with the real estate market and educate them self in regularly manner; • Have local knowledge of the community to answer questions about potential homes and the surrounding neighborhood. Show less
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Mercedes-Benz Belyaevo
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Moscow City, Russia
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Certified Mercedes-Benz Sales Consultant
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Jun 2017 - Sep 2021
Responsibilities: • Constantly achieve or exceed monthly/annual individual and store sales goals, enhance and develop the business; • Strong use of interpersonal skills, either by phone or in person to meet the demands and needs of all potential customers; • Inspire customers and exceed their expectations by provide a luxury customer service to all by using excellent product and brand knowledge; • Advise customers on general information about product/brand heritage, features… Show more Responsibilities: • Constantly achieve or exceed monthly/annual individual and store sales goals, enhance and develop the business; • Strong use of interpersonal skills, either by phone or in person to meet the demands and needs of all potential customers; • Inspire customers and exceed their expectations by provide a luxury customer service to all by using excellent product and brand knowledge; • Advise customers on general information about product/brand heritage, features, warranties, trends and developments in the luxury market, showing passion for luxury products; • Maintain relationships with customers by providing support, information and guidance; research and provide recommendations whilst ensuring customer loyalty, retention and improve spend; • Take all necessary efforts to resolve any customer complaints or issues and escalate it to management when required; • Provide an exceptional customer service experience to after sales customers visiting the stores by following the store’s after sales processes and ensure full adherence to repair/return policies and procedures; • Undertake all support activities related to the sales process including but not limited to computing sales prices and discounts as applicable, placing special orders, maintain sales records, receive and process payments and generating invoices and receipts; • Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment; • Constantly improve and update knowledge on product range, features and benefits, market trends, competitor analysis, sales techniques and customer handling skills; • Strictly adhere to the loss prevention, security standards and inventory control guidelines within the store at all times to ensure safety of customers, colleagues and merchandise. Achievements: • Mercedes-Maybach Salesperson of the Year 2018. Show less Responsibilities: • Constantly achieve or exceed monthly/annual individual and store sales goals, enhance and develop the business; • Strong use of interpersonal skills, either by phone or in person to meet the demands and needs of all potential customers; • Inspire customers and exceed their expectations by provide a luxury customer service to all by using excellent product and brand knowledge; • Advise customers on general information about product/brand heritage, features… Show more Responsibilities: • Constantly achieve or exceed monthly/annual individual and store sales goals, enhance and develop the business; • Strong use of interpersonal skills, either by phone or in person to meet the demands and needs of all potential customers; • Inspire customers and exceed their expectations by provide a luxury customer service to all by using excellent product and brand knowledge; • Advise customers on general information about product/brand heritage, features, warranties, trends and developments in the luxury market, showing passion for luxury products; • Maintain relationships with customers by providing support, information and guidance; research and provide recommendations whilst ensuring customer loyalty, retention and improve spend; • Take all necessary efforts to resolve any customer complaints or issues and escalate it to management when required; • Provide an exceptional customer service experience to after sales customers visiting the stores by following the store’s after sales processes and ensure full adherence to repair/return policies and procedures; • Undertake all support activities related to the sales process including but not limited to computing sales prices and discounts as applicable, placing special orders, maintain sales records, receive and process payments and generating invoices and receipts; • Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment; • Constantly improve and update knowledge on product range, features and benefits, market trends, competitor analysis, sales techniques and customer handling skills; • Strictly adhere to the loss prevention, security standards and inventory control guidelines within the store at all times to ensure safety of customers, colleagues and merchandise. Achievements: • Mercedes-Maybach Salesperson of the Year 2018. Show less
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ROLF
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Russian Federation
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Motor Vehicle Manufacturing
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500 - 600 Employee
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Certified Mercedes-Benz Sales Consultant
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Jul 2015 - Jun 2017
Responsibilities: • Display enthusiasm & provide superior customer service; • Achieve or exceed personal and team monthly/quarterly sales targets and focus on increasing sales by using advanced sales techniques; • Understand customer needs and queries about products, prices and services; • Provide information and expert advices to customers on product ranges best suited to their needs; • Create value for product and Brand through showing passion and share with customers heritage,… Show more Responsibilities: • Display enthusiasm & provide superior customer service; • Achieve or exceed personal and team monthly/quarterly sales targets and focus on increasing sales by using advanced sales techniques; • Understand customer needs and queries about products, prices and services; • Provide information and expert advices to customers on product ranges best suited to their needs; • Create value for product and Brand through showing passion and share with customers heritage, stories and technologies behind; • Focuse on up selling/ cross selling; • Maintain customer relationships in order to build long term brand and company loyalty; • Handle new launches, promotion of products and visual merchandising; • Keep abreast of all brand social media activities and campaigns; • Implemente CRM at the store, provide relevant feedback and generate daily sales report; • Constantly improve and update knowledge on product range, features and benefits, market trends and competitor analysis. Achievements: • AMG Salesperson of the Year 2016; • Exceeded all annually margin sales targets by an average of 10%. Show less Responsibilities: • Display enthusiasm & provide superior customer service; • Achieve or exceed personal and team monthly/quarterly sales targets and focus on increasing sales by using advanced sales techniques; • Understand customer needs and queries about products, prices and services; • Provide information and expert advices to customers on product ranges best suited to their needs; • Create value for product and Brand through showing passion and share with customers heritage,… Show more Responsibilities: • Display enthusiasm & provide superior customer service; • Achieve or exceed personal and team monthly/quarterly sales targets and focus on increasing sales by using advanced sales techniques; • Understand customer needs and queries about products, prices and services; • Provide information and expert advices to customers on product ranges best suited to their needs; • Create value for product and Brand through showing passion and share with customers heritage, stories and technologies behind; • Focuse on up selling/ cross selling; • Maintain customer relationships in order to build long term brand and company loyalty; • Handle new launches, promotion of products and visual merchandising; • Keep abreast of all brand social media activities and campaigns; • Implemente CRM at the store, provide relevant feedback and generate daily sales report; • Constantly improve and update knowledge on product range, features and benefits, market trends and competitor analysis. Achievements: • AMG Salesperson of the Year 2016; • Exceeded all annually margin sales targets by an average of 10%. Show less
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Independence Group
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Automotive
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1 - 100 Employee
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Certified Audi Sales Consultant
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Apr 2011 - May 2015
Responsibilities: • Achieve/Exceed monthly/annual sales target while maximizing the profitability of the branch by focusing on both the net sales and gross margin earnings; • Adhere to Audi sales process; • Provide information and expert advices about products, perform test-drives, arrange F&I solutions and guide customers through the order process, up to the delivery of their new Audi vehicles; • Pre-delivery inspections and proper documentation of the sales… Show more Responsibilities: • Achieve/Exceed monthly/annual sales target while maximizing the profitability of the branch by focusing on both the net sales and gross margin earnings; • Adhere to Audi sales process; • Provide information and expert advices about products, perform test-drives, arrange F&I solutions and guide customers through the order process, up to the delivery of their new Audi vehicles; • Pre-delivery inspections and proper documentation of the sales transaction; • Constantly improve and update knowledge on product range, features and benefits, general automotive industry and technical developments, market trends, competitor analysis, sales techniques and customer handling skills. Achievements: • Salesperson of the Year 2013 and 2014; • Received Audi Quattro Driving School for an impressive test-drives; • Exceeded all annual margin sales targets by an average of 15%. Show less Responsibilities: • Achieve/Exceed monthly/annual sales target while maximizing the profitability of the branch by focusing on both the net sales and gross margin earnings; • Adhere to Audi sales process; • Provide information and expert advices about products, perform test-drives, arrange F&I solutions and guide customers through the order process, up to the delivery of their new Audi vehicles; • Pre-delivery inspections and proper documentation of the sales… Show more Responsibilities: • Achieve/Exceed monthly/annual sales target while maximizing the profitability of the branch by focusing on both the net sales and gross margin earnings; • Adhere to Audi sales process; • Provide information and expert advices about products, perform test-drives, arrange F&I solutions and guide customers through the order process, up to the delivery of their new Audi vehicles; • Pre-delivery inspections and proper documentation of the sales transaction; • Constantly improve and update knowledge on product range, features and benefits, general automotive industry and technical developments, market trends, competitor analysis, sales techniques and customer handling skills. Achievements: • Salesperson of the Year 2013 and 2014; • Received Audi Quattro Driving School for an impressive test-drives; • Exceeded all annual margin sales targets by an average of 15%. Show less
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Education
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2005 - 2010
ISTU
Master's degree, it engineer
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