Alexandre Kiss
Substitute Teacher at Lycée Claudel d'Ottawa- Claim this Profile
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English Full professional proficiency
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French Native or bilingual proficiency
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Italian Full professional proficiency
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Romanian Native or bilingual proficiency
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Spanish Elementary proficiency
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German Elementary proficiency
Topline Score
Bio
Credentials
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Introduction to drawing course (trimestre)
Toronto School of Art (TSA)Apr, 2019- Oct, 2024 -
Terrorism and Counterterrorism: Comparing Theory and Practice
CourseraJul, 2018- Oct, 2024 -
Individual Security Guard Licence
Ontario Ministry of Community Safety and Correctional ServicesOct, 2018- Oct, 2024 -
Canadian Firearms Safety Course (CFSC)
FIREARMS SAFETY EDUCATION SERVICE OF ONTARIOSep, 2018- Oct, 2024 -
Canadian Restricted Firearms Safety Course (CRFSC)
FIREARMS SAFETY EDUCATION SERVICE OF ONTARIOSep, 2018- Oct, 2024 -
First Aid & CPR-C & Automated External Defibrillator (AED)
Rescue 7 Inc.Sep, 2018- Oct, 2024 -
IELTS (International English Language Testing System)
Global Village Toronto ExamsAug, 2018- Oct, 2024
Experience
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Lycée Claudel d'Ottawa
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Canada
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Primary and Secondary Education
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1 - 100 Employee
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Substitute Teacher
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Sep 2022 - Present
Francophone teacher at the elementary level and the secondary level in History, Geography and Politics. Francophone teacher at the elementary level and the secondary level in History, Geography and Politics.
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CENTRE FRANCOPHONE DU GRAND TORONTO
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Executive Assistant
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Oct 2019 - Aug 2022
• Provides assistance to the Executive Director in preparing memos, letters and other documents• Responsible for managing all appointments, travel arrangements, correspondence and calls, expense reports, filing and organizing documents, signature requests to the Executive Director• Monitors ongoing projects and ensures that all deadlines are being respected• Offers support to the management during meetings with internal and external stakeholders: supervises and organizes the board of directors meetings, committees, as well as with donors, partners, consultants and various actors of the Francophone community √ Main achievement : co-head of the committee in charge of the preparation of the Black History Month, supervised, coordinated and reports writing, created sub-committees, created the event schedule with an employment forum, thematic workshops and the gala. Sent sponsorship requests, followed-up of signatures agreements and invoicing. Invited and relations with dignitaries, ministers, deputies, municipal councilors, developed a welcoming protocol, table plan and speeches plan. The gala totaled 700 guests, a dozen dignitaries, 30 artists and 1 Olympic champion as an honor guest.
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Medical Office Receptionist
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Sep 2018 - Sep 2019
• Welcomed customers and visitors, assessed their needs and guided them accordingly• Updated client files, opened new client files• Ensured that clients completed all required forms• Received laboratory results, dated, scanned and transmitted them to their physician• Prepared client files for the next day, printed appointment schedules for stakeholders√ Main achievement : updated and improved the registration forms, the employees timetable, management and centralization of the waiting lists, reducing them from 150 to 10 people.
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CCI Nice Côte d'Azur
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France
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Government Administration
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200 - 300 Employee
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Customer Service Representative (4 months contract)
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Jun 2017 - Sep 2017
• Completed administrative formalities for local and international customers• Established invoices• Checked and solved daily fleet anomalies between in site fleet and computerized fleet• Monitored boat entries/exits regarding safety procedures and maritime law• Maintained safety in the port in collaboration with local police, firefighters and rescue team• Helped with mooring and nautical knots√ Main achievement : created, updated and final report of a list of minute deposits to distinguish between professional and recreational boats, in order to submit them to the payment of a subscription.
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Europcar
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France
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Travel Arrangements
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700 & Above Employee
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Administrative Assistant (6 months contract)
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Jan 2017 - Jun 2017
• Responded customers inquiries in the French leader car rental agency processing more than 500 rental contracts per day • Monitored the flux of reservations, cancellations, sales and prepared daily, weekly and monthly reports for the manager• Provided support to a 30 members sales team• Answered and solved customers general complaints and billing complaints• Updated monthly car fleet register and investigated anomalies • Responded customers inquiries in the French leader car rental agency processing more than 500 rental contracts per day • Monitored the flux of reservations, cancellations, sales and prepared daily, weekly and monthly reports for the manager• Provided support to a 30 members sales team• Answered and solved customers general complaints and billing complaints• Updated monthly car fleet register and investigated anomalies
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Front Desk Receptionist
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Jul 2015 - Jul 2016
• Provided customer service via phone, digital communication and walk-in• Saved reservations and updated the room occupancy schedule for the housekeeping team• Provided information on activity tracking (reservations, cancellations, sales) and published daily statistical reports (occupancy rate, average price, collection) for the Director• Established invoices related to the stay, controlled the means of payment, carried out the collection• Promoted loyalty program and operated discounts for customer loyalty• Adapted sales prices regarding local events and occupancy rate√ Main achievement : analyzed and addressed to the manager a memorandum of proposals to improve the working conditions of employees and their effectiveness
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OIF
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France
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International Affairs
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1 - 100 Employee
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Bilingual Administrative Assistant (1 year diplomatic mission)
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Jan 2014 - Feb 2015
• Collected and reported information from six East European countries (Albania, Armenia, Bulgaria,• Macedonia, Moldova, Romania)• Prepared the 2014 Francophonie day (400 guests) along with the Romanian Foreign Affairs Ministry• Co-prepared the tests of the national French contest "Kangourou linguiste"• Exhibition responsible at the International Gaudeamus book fair (300 attenders, 125’000 visitors)• Diplomatic representation activities, actions and events in cooperation with embassies, cultural institutes (French Institute of Bucharest), local NGO’s and schools (University of Art of Bucharest)• Monitoring OIF's programs in Central and Eastern Europe, including the French training program for Romanian diplomats and civil servants √ Main achievement : coordinated the relocation of the regional office; official request and procedure to the Romanian authorities, called and selected for tenders, supervised the site, inaugurated the new office in presence of ambassadors and former Romanian Minister of Foreign Affairs Titus Corlatean
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Allianz Suisse
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Switzerland
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Insurance
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700 & Above Employee
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Portofolio Manager
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Aug 2003 - Jul 2008
• Provided insurance solutions in Switzerland’s number one agency for individuals and companies• Managed the portfolios of five sellers - total more than 15’000’000$ • Analyzed insurance risk in collaboration with the advisors for new customers• Corresponded with existing clients, established quotes and harmonized insurance coverage• Handled customer queries and complaints, opened claims• Prepared documentation for insurers, legal insurance certificates and coverage• Completed different administrative tasks√ Main achievement : in charge of reorganizing the archives and insurance policies of the agency, responsible of the supplies, stock and cash desk
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Education
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2020 - 2022
University of Ottawa
Bachelor of Education - BEd, Valedictorian and Students representative -
2012 - 2014
Institut Français de Géopolitique
Master's degree, Geopolitics -
2009 - 2012
University of Paris I: Panthéon-Sorbonne
Bachelor's degree, History -
2010 - 2010
Università per Stranieri di Perugia
Certificate of Italian Knowledge (CELI) 4, Italian Studies -
2008 - 2009
Université Savoie Mont Blanc
Diploma for University Studies, Social Sciences -
2003 - 2006
Business School André-Chavanne
Business Employee Certificate, Business
Community
