Senior Enterprise Sales Manager

• Jul 2023 - Present

Enterprise Sales Manager

• Jan 2021 - Jun 2023

I help businesses unlock crucial insights from before, during, and after every call. What do I mean by that? Well, what could you achieve if you were able to: - Know what keywords, campaigns, or channels are driving your calls - Automatically distinguish between sales and support queries, at scale - Analyse sales journeys for calls with the same confidence as clicks - Ramp up your ROI from digital activity - Have a global view of performance by using one solution across… Show more I help businesses unlock crucial insights from before, during, and after every call. What do I mean by that? Well, what could you achieve if you were able to: - Know what keywords, campaigns, or channels are driving your calls - Automatically distinguish between sales and support queries, at scale - Analyse sales journeys for calls with the same confidence as clicks - Ramp up your ROI from digital activity - Have a global view of performance by using one solution across different locations Infinity is the market leading call intelligence provider, that empowers you to utilise all your data, drive increased sales, streamline operations, and optimise budgets. Working as an Enterprise Sales Manager I’d love to help your business find its missing data and enable you to thrive. Key Activities: - Engaging Marketing & Operations decision makers at known corporates and brands, charities, higher education institutes. - Understanding requirement for Marketing attribution & Operations management - Developing relationships with those decision makers to see if there is a strong fit between our product and their needs - Providing tailored demonstrations and successfully presenting how we can improve upon the clients’ current setup - Accurately set expectations and continually deliver precise and correct information - Working with marketing to help coordinate specific campaigns and activities related to my client profile - Maintaining a high level of understanding of Infinity's product portfolio and our value proposition, and be able to talk about these in a relevant context If you’d like to learn more about how call intelligence can reduce costs and drive more sales, then drop me an email on alex.shrimpton@infinity.co

Founder

• Feb 2021 - Present

Utility MOT does precisely what it says on the tin, and much like an MOT we're here to help you review your utility bills, find the issues, and fix the problem. Simple. Utility MOT does precisely what it says on the tin, and much like an MOT we're here to help you review your utility bills, find the issues, and fix the problem. Simple.

Senior Business Development Manager - Mid Market

• Jan 2019 - Dec 2020

Not sure whether you’re engaging with the right Influencers? Know if your audience is reacting in the right way? Aware of which content is gaining traction? Imagine if you could Identify, Engage & Understand all of that… Vuelio is the market leading supplier of communications management software that supports professionals in PR, public affairs and general stakeholder management. Working as a Business Development Manager it is my responsibility to create strong and… Show more Not sure whether you’re engaging with the right Influencers? Know if your audience is reacting in the right way? Aware of which content is gaining traction? Imagine if you could Identify, Engage & Understand all of that… Vuelio is the market leading supplier of communications management software that supports professionals in PR, public affairs and general stakeholder management. Working as a Business Development Manager it is my responsibility to create strong and mutually beneficial relationships with clients in the mid-market space. Key Activities • Engaging senior PR & communications decision makers at known corporates and brands, charities, PR agencies, NHS etc. • Developing relationships with those decision makers to see if there is a strong fit between our product and their needs • Providing tailored demonstrations and successfully presenting how we can improve upon the clients’ current setup • Accurately set expectations and continually deliver precise and correct information • Working with marketing to help coordinate specific campaigns and activities related to my client profile • Maintaining a high level of understanding of Vuelio's product portfolio and our value proposition, and be able to talk about these in context If identifying the right media contacts to engage with, discovering how to engage them or understanding what impact they are having are things you would like to find out… Drop me a line on 0203 426 4079 Or Send me an email on alex.shrimpton@vuelio.com Show less Not sure whether you’re engaging with the right Influencers? Know if your audience is reacting in the right way? Aware of which content is gaining traction? Imagine if you could Identify, Engage & Understand all of that… Vuelio is the market leading supplier of communications management software that supports professionals in PR, public affairs and general stakeholder management. Working as a Business Development Manager it is my responsibility to create strong and… Show more Not sure whether you’re engaging with the right Influencers? Know if your audience is reacting in the right way? Aware of which content is gaining traction? Imagine if you could Identify, Engage & Understand all of that… Vuelio is the market leading supplier of communications management software that supports professionals in PR, public affairs and general stakeholder management. Working as a Business Development Manager it is my responsibility to create strong and mutually beneficial relationships with clients in the mid-market space. Key Activities • Engaging senior PR & communications decision makers at known corporates and brands, charities, PR agencies, NHS etc. • Developing relationships with those decision makers to see if there is a strong fit between our product and their needs • Providing tailored demonstrations and successfully presenting how we can improve upon the clients’ current setup • Accurately set expectations and continually deliver precise and correct information • Working with marketing to help coordinate specific campaigns and activities related to my client profile • Maintaining a high level of understanding of Vuelio's product portfolio and our value proposition, and be able to talk about these in context If identifying the right media contacts to engage with, discovering how to engage them or understanding what impact they are having are things you would like to find out… Drop me a line on 0203 426 4079 Or Send me an email on alex.shrimpton@vuelio.com Show less

Business Development Manager - Enterprise

• Apr 2017 - Dec 2018

As the first Business Development Manager for Webeo it was my sole responsibility to create and trial the initial sales process for this new industry changing product. Testing and improving our approach and offering as well as working closely with the Product Team and Senior Management to make sure we were positioning and selling the offering in the most impactful and transparent way. This involved multiple versions of Sales Process’s as well as many versions of proposal and demonstration… Show more As the first Business Development Manager for Webeo it was my sole responsibility to create and trial the initial sales process for this new industry changing product. Testing and improving our approach and offering as well as working closely with the Product Team and Senior Management to make sure we were positioning and selling the offering in the most impactful and transparent way. This involved multiple versions of Sales Process’s as well as many versions of proposal and demonstration flows. Working mostly into the Mid Market space to begin with and moving more into the Enterprise space towards the end of my time there. My Key Responsibilities were • Creating and testing a successful sales process • Working with the product team and clients to improve UX and functionality • Initiating and developing strong prospect relationships in both a Face to Face environment aswell as via Phone • Understanding companies business flow in order to identify any potential business need for the product • Creating a business plan and Return on Investment calculator to prove value in the product • Negotiate on terms of business Show less As the first Business Development Manager for Webeo it was my sole responsibility to create and trial the initial sales process for this new industry changing product. Testing and improving our approach and offering as well as working closely with the Product Team and Senior Management to make sure we were positioning and selling the offering in the most impactful and transparent way. This involved multiple versions of Sales Process’s as well as many versions of proposal and demonstration… Show more As the first Business Development Manager for Webeo it was my sole responsibility to create and trial the initial sales process for this new industry changing product. Testing and improving our approach and offering as well as working closely with the Product Team and Senior Management to make sure we were positioning and selling the offering in the most impactful and transparent way. This involved multiple versions of Sales Process’s as well as many versions of proposal and demonstration flows. Working mostly into the Mid Market space to begin with and moving more into the Enterprise space towards the end of my time there. My Key Responsibilities were • Creating and testing a successful sales process • Working with the product team and clients to improve UX and functionality • Initiating and developing strong prospect relationships in both a Face to Face environment aswell as via Phone • Understanding companies business flow in order to identify any potential business need for the product • Creating a business plan and Return on Investment calculator to prove value in the product • Negotiate on terms of business Show less

Senior Business Development Manager - Mid Market

• Feb 2017 - Mar 2017

As a client manager at Lead Forensics, it is my sole responsibility to create prosperous and successful journeys for our clients. This involves setting up and completing trials, and offering the most relevant individual marketing advice- all to ensure the client is receiving the utmost service. Working with both start-ups and enterprise businesses on a local and international scale, I enable customers to achieve the highest level of success for their business. • Maintaining new business… Show more As a client manager at Lead Forensics, it is my sole responsibility to create prosperous and successful journeys for our clients. This involves setting up and completing trials, and offering the most relevant individual marketing advice- all to ensure the client is receiving the utmost service. Working with both start-ups and enterprise businesses on a local and international scale, I enable customers to achieve the highest level of success for their business. • Maintaining new business relationships through phone and email communication. • Completing client and prospect product demonstrations. • Commencing product trials. • Presenting the results of those trials through an online demonstration. • Negotiating contracts. • Provide ongoing training and development for clients. • Managing accounts. • Maintaining current partnerships as well as nurturing new ones.

Business Development Manager - Mid Market

• Nov 2016 - Feb 2017

My role at Lead Forensics was focused solely on developing new business and partnership opportunities on a global scale. Although it has changed throughout my progression with the company, my main duties have consisted of: • Self-generating new business leads through phone and email communication. • Running demonstrations. • Issuing trials. • Presenting the results of those trials through an online demonstration. • Negotiating contacts. • Managing accounts • Developing… Show more My role at Lead Forensics was focused solely on developing new business and partnership opportunities on a global scale. Although it has changed throughout my progression with the company, my main duties have consisted of: • Self-generating new business leads through phone and email communication. • Running demonstrations. • Issuing trials. • Presenting the results of those trials through an online demonstration. • Negotiating contacts. • Managing accounts • Developing new partnerships. The software itself is the ultimate tool for new business generation. Offering you and your organization a unique sixth sense and highly detailed visibility of which companies have visited your site, when they visited, what they searched on and the pages they viewed - complete with detailed contact information for you to convert to new business fast.

Senior Retention Manager

• Jul 2016 - Nov 2016

My current role as the Senior Retention Manager is to maintain relationships between Lead Forensics and the customer base- both past and present. My role includes a variety of responsibilities including: - Re-engaging with customers who aren’t seeing success through our proven method, identifying the issues and building upon it. Finding a solution on how we can continue to work together is greatly rewarding. - Calling clients daily to see how they are doing in order to find out what… Show more My current role as the Senior Retention Manager is to maintain relationships between Lead Forensics and the customer base- both past and present. My role includes a variety of responsibilities including: - Re-engaging with customers who aren’t seeing success through our proven method, identifying the issues and building upon it. Finding a solution on how we can continue to work together is greatly rewarding. - Calling clients daily to see how they are doing in order to find out what their current situation is. Building professional relationships with the clients is of huge importance to me. - Creating contacts for the company. - Liaising with both the finance team and the CSM team (Customer service managers) to discuss the journey the customer has had in order to gain a greater understanding. - Strengthening ongoing relationships with customers to ensure they receive the best service possible. - Working together with the team and ensuring I communicate clearly and effectively. The most important part of my role is being able to identify what makes success for a client. Each business is different. Finding that goal and setting their path is highly worthwhile. "A Goal without a Plan is just a Wish"

Business Development Manager - SMB

• Jan 2016 - Jul 2016

Lead Forensics is intelligent B2B insight software which challenges traditional lead generation techniques, enabling you to uncover new and lost sales opportunities from your website. Lead Forensics uses IP tracking technology to identify businesses that visit your website and provides full contact details of those visitors, including company name, telephone number, industry/SIC code, number of employees, and how they found you. This is a web analytics tool that can give you a return on… Show more Lead Forensics is intelligent B2B insight software which challenges traditional lead generation techniques, enabling you to uncover new and lost sales opportunities from your website. Lead Forensics uses IP tracking technology to identify businesses that visit your website and provides full contact details of those visitors, including company name, telephone number, industry/SIC code, number of employees, and how they found you. This is a web analytics tool that can give you a return on investment like no other. For a free trial or demonstration please email shrimptona@leadforensics.com or call me on 0207 206 7293

Regional Sales Manager & Trainer

• Oct 2015 - Dec 2015

I worked with clients such as ADT, ECO and Charity campaigns such as Scope, WWF, tasked with training a new sales staff and educating them on the importance of system based sales to allow a replicable method of customer generation for my clients, teaching them the importance of psychology in sales; the initial 7 seconds, impulse factors, 5 steps of the conversation. In order to enable them to sell to not only the public but also to a business and event format confidently and deal with… Show more I worked with clients such as ADT, ECO and Charity campaigns such as Scope, WWF, tasked with training a new sales staff and educating them on the importance of system based sales to allow a replicable method of customer generation for my clients, teaching them the importance of psychology in sales; the initial 7 seconds, impulse factors, 5 steps of the conversation. In order to enable them to sell to not only the public but also to a business and event format confidently and deal with objections without hesitation. I lead seminars on such techniques to audiences of up to 2000 covering particular subjects such as Building Impulse, Sales Mentality, Objection Handling, and preparation prior to initial Contact, I have also replicated myself and trained an Office of trainers to in turn do the same. Show less I worked with clients such as ADT, ECO and Charity campaigns such as Scope, WWF, tasked with training a new sales staff and educating them on the importance of system based sales to allow a replicable method of customer generation for my clients, teaching them the importance of psychology in sales; the initial 7 seconds, impulse factors, 5 steps of the conversation. In order to enable them to sell to not only the public but also to a business and event format confidently and deal with… Show more I worked with clients such as ADT, ECO and Charity campaigns such as Scope, WWF, tasked with training a new sales staff and educating them on the importance of system based sales to allow a replicable method of customer generation for my clients, teaching them the importance of psychology in sales; the initial 7 seconds, impulse factors, 5 steps of the conversation. In order to enable them to sell to not only the public but also to a business and event format confidently and deal with objections without hesitation. I lead seminars on such techniques to audiences of up to 2000 covering particular subjects such as Building Impulse, Sales Mentality, Objection Handling, and preparation prior to initial Contact, I have also replicated myself and trained an Office of trainers to in turn do the same. Show less

Customer Relationship Manager

• Apr 2015 - Oct 2015

In this role I was responsible for retaining business for the company, including customers who had recently had a policy arranged by the sales team. My day to day included, talking to customer who had cancelled a policy, Direct Debit or whose payments had “bounced”, resolving issues for the customer, learning and retaining detailed product knowledge and systems aswell as maintaining our CRM system. In my time there I was found to be in the top 3 on the Team every month for Policies(Amount) vs… Show more In this role I was responsible for retaining business for the company, including customers who had recently had a policy arranged by the sales team. My day to day included, talking to customer who had cancelled a policy, Direct Debit or whose payments had “bounced”, resolving issues for the customer, learning and retaining detailed product knowledge and systems aswell as maintaining our CRM system. In my time there I was found to be in the top 3 on the Team every month for Policies(Amount) vs Saved (Amount). Show less In this role I was responsible for retaining business for the company, including customers who had recently had a policy arranged by the sales team. My day to day included, talking to customer who had cancelled a policy, Direct Debit or whose payments had “bounced”, resolving issues for the customer, learning and retaining detailed product knowledge and systems aswell as maintaining our CRM system. In my time there I was found to be in the top 3 on the Team every month for Policies(Amount) vs… Show more In this role I was responsible for retaining business for the company, including customers who had recently had a policy arranged by the sales team. My day to day included, talking to customer who had cancelled a policy, Direct Debit or whose payments had “bounced”, resolving issues for the customer, learning and retaining detailed product knowledge and systems aswell as maintaining our CRM system. In my time there I was found to be in the top 3 on the Team every month for Policies(Amount) vs Saved (Amount). Show less

Senior Telesales Executive

• Jan 2014 - Apr 2015

The role was focused around generating new business customers, contacting prospects from an existing list of PAYG customers generating interest and problem solving existing issues they have on their current setup. Then highlighting the benefits of the product and closing on the advantage to them. I consistently exceeded my targets and always found myself within the top 10 in my sector. The role was focused around generating new business customers, contacting prospects from an existing list of PAYG customers generating interest and problem solving existing issues they have on their current setup. Then highlighting the benefits of the product and closing on the advantage to them. I consistently exceeded my targets and always found myself within the top 10 in my sector.

Managing Director

• Jan 2013 - Dec 2013

I created the company to address a gap in the market to help people have free boilers installed through the government ECO scheme. During my time running the company, I built the business to a point where I had 200 customers who had successfully installed boilers under the scheme, aswell as generating business from the customer base by offering other energy saving technologies through a business network I had setup. I created the company to address a gap in the market to help people have free boilers installed through the government ECO scheme. During my time running the company, I built the business to a point where I had 200 customers who had successfully installed boilers under the scheme, aswell as generating business from the customer base by offering other energy saving technologies through a business network I had setup.

Head of Business Development

• Apr 2012 - Dec 2012

Responsible for learning the products, developing and implementing the systems from initial customer generation right through to final sale, including paperwork, time management. I developed the entire sales system individually which had the capability to create £200,000 worth of business per sales individual. I also organised a courier service which increased our productivity by 300%. I was responsible for new client generation to ensure we had the right clients for the right customers.… Show more Responsible for learning the products, developing and implementing the systems from initial customer generation right through to final sale, including paperwork, time management. I developed the entire sales system individually which had the capability to create £200,000 worth of business per sales individual. I also organised a courier service which increased our productivity by 300%. I was responsible for new client generation to ensure we had the right clients for the right customers. I gained an invaluable insight into the pension market, with practically no financial background. I generated in excess of £600,000 worth of Revenue from clients for the company within a 6 month period. Show less Responsible for learning the products, developing and implementing the systems from initial customer generation right through to final sale, including paperwork, time management. I developed the entire sales system individually which had the capability to create £200,000 worth of business per sales individual. I also organised a courier service which increased our productivity by 300%. I was responsible for new client generation to ensure we had the right clients for the right customers.… Show more Responsible for learning the products, developing and implementing the systems from initial customer generation right through to final sale, including paperwork, time management. I developed the entire sales system individually which had the capability to create £200,000 worth of business per sales individual. I also organised a courier service which increased our productivity by 300%. I was responsible for new client generation to ensure we had the right clients for the right customers. I gained an invaluable insight into the pension market, with practically no financial background. I generated in excess of £600,000 worth of Revenue from clients for the company within a 6 month period. Show less

Regional Sales Trainer & Team Manager

• Oct 2010 - Mar 2012

I worked with clients such as TalkTalk, LoveFilm, SIG Energy, SSE Energy, and EDF, to execute the training of new sales staff, educating them on the importance of psychology in sales; the initial 7 seconds, impulse factors, steps of the conversation, in order to enable them to sell to not only the public but also to a business and event format. I lead seminars on such techniques to audiences of up to 2000, I also trained four others to become trainers. I worked with clients such as TalkTalk, LoveFilm, SIG Energy, SSE Energy, and EDF, to execute the training of new sales staff, educating them on the importance of psychology in sales; the initial 7 seconds, impulse factors, steps of the conversation, in order to enable them to sell to not only the public but also to a business and event format. I lead seminars on such techniques to audiences of up to 2000, I also trained four others to become trainers.

Sales Manager

• Sep 2009 - Oct 2010

I was in charge of the motivation inspiration and organisation of a sales team, the representation of a client to the highest standard as well as training staff to a high level of compliance. I successfully superseded targets by 30% and got the highest sales average per man 14 weeks running. I was in charge of the motivation inspiration and organisation of a sales team, the representation of a client to the highest standard as well as training staff to a high level of compliance. I successfully superseded targets by 30% and got the highest sales average per man 14 weeks running.