Alex Vishnyakov

Managing Director, Co-Founder at Splynx ISP Framework
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Contact Information
us****@****om
(386) 825-5501
Location
Spain, ES

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Experience

    • Czechia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Managing Director, Co-Founder
      • Mar 2016 - Present

      We help WISPs to scale and grow quickly by setting the right processes managed by Splynx software!We focus on three main areas and help you to:1. Build a stable network;2. Make your billing work;3. Get all operations under control.If you are looking for BSS/OSS software system that includes integrations with payment systems, accounting platforms, mobile apps for customers and admins, own crm and helpdesk etc., please book for a free demo, so we can discuss your requirements at: https://home.splynx.com

    • Case Study (Reduced the time to connect a customer in two times and eliminated manual mistakes)
      • Jan 2016 - Present

      "We had manual management of LTE authentication and bandwidth management for Wireless and DSL lines.After migration to Splynx, we got one central platform that resolved these tasks and provided us central IP address management, equipment tracking and map of the network. Now we have reduced the time for provision one customer two or three times compared to what was before Splynx deployment."Jaco Visagie, Director "We had manual management of LTE authentication and bandwidth management for Wireless and DSL lines.After migration to Splynx, we got one central platform that resolved these tasks and provided us central IP address management, equipment tracking and map of the network. Now we have reduced the time for provision one customer two or three times compared to what was before Splynx deployment."Jaco Visagie, Director

    • Case Study (Three times reduced costs on software development.)
      • Sep 2019 - Present

      “One of the key aspects of our business was always our management software. Our company was developing own in house solution for a long time that matched exactly our needs and processes. But in a certain point, we found that support and further development are inefficient and decided to move to a commercial platform. Splynx delivered us custom modules and development took around 3-4 month in total. And then it took one month to migrate all our business processes and customers to the Splynx platform.“Andeas Derleth, CEO

    • Case Study (Grew 2 times in one year because of the correct processes and Splynx software)
      • Jul 2018 - Present

      "Our previous platform was not good in general. The other reason to move to Splynx was that we didn't have access to the database or API, and had no way to create our own queries. Thus, flexibility was quite important and Splynx was able to deliver it.Your software has made our daily tasks more easy and visible. We really do have control over our processes (invoicing, networking, messaging, etc). The CRM system is great to assign tasks to our field engineers, who can manage their own calendar."Paul Gerhardt, Technical director

    • Case Study ( I have found that using Splynx software has totally changed my business)
      • Apr 2019 - Present

      "We had a custom-built php/mysql. The old system and didn't want to re-develop from the beginning so I took the decision to look for a ready-made billing platform.I tested a few different platforms and found Splynx team was good at communicating and offered help where others couldn't.We needed the software to automate usage/top-up functions as much as possible. Splynx has far exceeded our expectations and reduced customer tickets/queries."James Ormerod, Owner "We had a custom-built php/mysql. The old system and didn't want to re-develop from the beginning so I took the decision to look for a ready-made billing platform.I tested a few different platforms and found Splynx team was good at communicating and offered help where others couldn't.We needed the software to automate usage/top-up functions as much as possible. Splynx has far exceeded our expectations and reduced customer tickets/queries."James Ormerod, Owner

    • Case Study ( Full control of equipment that is installed on third party’s infrastructure)
      • Dec 2016 - Present

      "Three years ago we were looking for software to manage our Mikrotik routers, that we deploy in the network of DSL operator. Splynx guys offered us custom development projects to manage our CPE devices - to block non-payers, manage Wifi access, monitor usage. The project was done quite quickly and as a result, we achieved better management of customer routers for suspension and remote access via the OVPN network for CPE management.”Ben Blakley, Owner and director "Three years ago we were looking for software to manage our Mikrotik routers, that we deploy in the network of DSL operator. Splynx guys offered us custom development projects to manage our CPE devices - to block non-payers, manage Wifi access, monitor usage. The project was done quite quickly and as a result, we achieved better management of customer routers for suspension and remote access via the OVPN network for CPE management.”Ben Blakley, Owner and director

    • Case Study ( Got 5 times more positive customer reviews about services they provide)
      • Sep 2016 - Present

      "Solution looked professional and had many features we were interested in. Initially, a good RADIUS was required. Later we looked at the billing and other functions. We have implemented finance and working well. We also use the ticket system - love how it ties incoming emails to the client involved. Very useful to manage all interactions with the client on one platform"Michael Simpson, General manager "Solution looked professional and had many features we were interested in. Initially, a good RADIUS was required. Later we looked at the billing and other functions. We have implemented finance and working well. We also use the ticket system - love how it ties incoming emails to the client involved. Very useful to manage all interactions with the client on one platform"Michael Simpson, General manager

Education

  • Cisco NPDESI certified
    Designing and Implementing Cisco Network Programmability
    2018 -
  • CCNP, CCDP - Cisco Certified Professional
    2014 -
  • Cisco Networking Academy
    CCNA Certified, Cisco Certified Network Associate
    2011 - 2011
  • Escuela superior de marketing y administration Barcelona (CMI-ESMA Praha)
    BBA, Management, Marketing, Economics, Accounting, International trade, English and Spanish
    2003 - 2007

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