Experience

EBQ

• United States
• Advertising Services
• 200 - 300 Employee

• Sales Support Specialist

  • Feb 2022 - Present

  • Expedited patient billing processes, achieved by pioneering an enhanced system for retrieving balances and ensuring swift updates to the CRM, leading to improved operational efficiency.• Utilized R and Excel to perform comprehensive analysis and calculations of billing, settlement, and commission data from AE's accounts, uncovering valuable patterns and trends.• Facilitated effective decision-making among Account Executives (AEs) by efficiently obtaining and organizing the right contacts for providers, streamlining communication and relationship management.• Innovated and continually improved internal processes for balance retrieval, accelerating the speed at which balances were obtained and contributing to more efficient operations.• Strengthened provider-adjuster relationships and compliance by actively engaging in the acquisition and communication of HIPAA data, thereby simplifying and enhancing the information exchange process.• Fostered a collaborative environment by attentively addressing the needs and concerns of AEs and facilitating efficient cross-functionality between adjusters and providers, ultimately enhancing account management and client satisfaction. Show less

• Sales Development Representative

  • Apr 2021 - Jan 2022

  • Leveraged SDR training to successfully execute extensive cold-calling to MQLs, demonstrating resilience and efficiency by daily outreach to over 120+ prospects via phone and email.• Facilitated business growth by setting strategic meetings post-discovery and prospect qualification, a vital process in nurturing relationships between EBQ and clients, and driving sales for assigned projects.• Actively participated in departmental meetings and team trainings, encouraging an environment of continuous learning, team synergy, and collaborative problem-solving.• Diligently completed weekly reports, showcasing high levels of accountability, data management, and communication skills, while aiding in informed decision-making.• Seamlessly updated CRM via Salesforce/HubSpot, ensuring accurate tracking and management of customer interactions, and contributing to improved customer relationship management and sales efficiency. Show less



Whaling City Athletic Club

• New London/Norwich, Connecticut Area

• Marketing Assistant

  • Sep 2018 - Mar 2020

  • Utilize understanding of audience purchase behavior to develop campaign strategies that reach a broader audience • Handle research and data generation on sales trends, product needs, consumer responses, and purchase behaviors • Edit copy for print advertisements, communications, and gym media products, creating such multimedia to promote brands • Enhance product visibility and sales via detailed research on consumer marketing behaviors • Drive sales by optimizing multiple channels, including by assisting with social media platform content creation and branding • Assist with the optimization of the firm’s social media platforms to boost product visibility, sales and content engagement • Aid effective marketing and campaign decisions through accurate research data presentations and market forecasts Show less



Connecticut College

• United States
• Higher Education
• 700 & Above Employee

• Biological Data Assistant

  • Oct 2015 - Sep 2018

  • Optimized extensive knowledge of Perl and R languages to develop and edit scripts written with the programs • Analyzed, filtered, and interpreted data from outputs using programming and statistical techniques to clarify results • Enhanced data sourcing/retrieval by forming an accurate data source by consolidating and organizing data from various files • Contributed to multiple successful publications by assisting and collaborating with the head professor and other colleagues on research and development for individual projects • Facilitated future research options by documenting procedures and finding for references Show less



University of Connecticut

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Nov 2014 - Oct 2015

  - Worked on phylogenetic sequencing related projects. - Developed, pipelined, and tested scripts programmed in Perl. - Studied and interpreted phylogenetic data to identify gene and gene families that were a acquired through horizontal gene transfer. - Worked on phylogenetic sequencing related projects. - Developed, pipelined, and tested scripts programmed in Perl. - Studied and interpreted phylogenetic data to identify gene and gene families that were a acquired through horizontal gene transfer.



Yale University School of Medicine

• United States
• Research Services
• 700 & Above Employee

• Summer Research Assisant

  • Jun 2014 - Aug 2014

  - Analyzed and specified requirements for genetic databases, using UCSC and NCBI as sources for reference. - Organizing Genetic data using PSPad/Notepad++. - Ran data simulations for population genetic data, on the STRUCTURE program - Specialized in the analysis of the Tunisian population data set, comparing Structure results to globalized data. - Worked on data log entry for the ALFRED & FROG project. - Analyzed and specified requirements for genetic databases, using UCSC and NCBI as sources for reference. - Organizing Genetic data using PSPad/Notepad++. - Ran data simulations for population genetic data, on the STRUCTURE program - Specialized in the analysis of the Tunisian population data set, comparing Structure results to globalized data. - Worked on data log entry for the ALFRED & FROG project.



Ocean Beach

• Ocean Beach Waterslide

• Head Lifeguard

  • Jun 2008 - Aug 2014

  Responsibilities include watching the pool area, rescue submerged victims, crowd control areas, preforming first aid when needed, enforced rules and regulations on patrons. Maintain water-slide cleanliness, and assisted in managing new employees on the job. Also part of the recruiting process of perceptive workers. Responsibilities include watching the pool area, rescue submerged victims, crowd control areas, preforming first aid when needed, enforced rules and regulations on patrons. Maintain water-slide cleanliness, and assisted in managing new employees on the job. Also part of the recruiting process of perceptive workers.



Horizon Music Studios

• New Haven

• Studio Intern

  • Mar 2011 - Jun 2013

  Intern at Horizon music studio in West Haven. Responsibilities include maintenance of studio, organization of equipment, provide client service and helping maintain a productive working environment. Intern at Horizon music studio in West Haven. Responsibilities include maintenance of studio, organization of equipment, provide client service and helping maintain a productive working environment.