Experience

Greensboro Refrigeration Services, Inc.

• United States
• Facilities Services
• 1 - 100 Employee

• Office Associate

  • Mar 2019 - Present



High Point Refrigeration

• Office Manager

  • Apr 2016 - Mar 2019



Smith Street Diner

• United States
• Restaurants

• Supervisor

  • Dec 2006 - Feb 2015

  Assist guest in order selection. Respond to guest inquiries regarding meal prep. Maintain customer satisfaction with product and service received. Analyze and assess situations with colleagues in providing exceptional dining experience for customer. Direct colleagues and develop strategies for best time management to maintain and keep restaurant organized and running efficiently. Prepare a weekly schedule for all server staff. Balance daily cash drawer to a set amount and make appropriate deposits to financial institutions. Create attractive sale displays. Recognized as Lead Server including overseeing opening and closing of restaurant. Teach and instruct new employees. Maintain stock of server supplies.



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Photo Lab Supervisor

  • Jun 2004 - Jun 2007

  Complete all required paperwork in Photo Lab per company guidelines. Resolve issues pertaining to customer satisfaction. Instruct/Train and teach all new photo lab employees on how to perform all functions necessary to operate equipment and technologies in Lab. Perform regular equipment maintenance. Troubleshoot and attempt to repair all machine issues and malfunctions. Follow all company and Loss Prevention policies. Follow Federal and State laws and OSHA regulations. Maintain a neat and organized photo lab. Organized extra supplies and order needed supplies. Develop, price and package photo supplies and orders. Prevent waste from exceeding the established minimum standard. Maintain a professional appearance by following dress code and wearing a lab coat with name and title. Operate a cash register. Maintain customer confidentiality. Develop relationships with customers to promote repeat business and build sales. Suggest additional photo products and services to all customers based on interests.



kgb

• United States
• Information Services
• 500 - 600 Employee

• Customer Service Representative

  • Jun 2006 - Nov 2006

  Maintain professional demeanor with customers at all times. Compile specific customer requested information in a timely manner. Meet goals set by management. Manage conflict via phone based requests. Examine and establish locations as requested by customer. Listen attentively. Type 50+wpm. Be very computer and shorthand friendly. Maintain a professional appearance.



DOMINOS PIZZA INC

• United States
• 1 - 100 Employee

• Supervisor

  • Oct 2001 - Nov 2006

  Maintain sanitation, health and safety standards. Clean and stock food prep, cooking areas and utensils. Multitasking by completing and working on more than one order at a time. Support and direct fellow employees with order taking and execution. Resolve conflicts with customers and colleagues. Direct and motivate colleagues to complete tasks in timely manner. Run reports of daily sales at days end. Count monies and maintain financial institution deposits. Ensure company confidentiality with private information exchanged with customers. Oversee delivery drivers route strategy. Motivate and promote team work.