Experience

House Of Textiles

• Textile Manufacturing
• 1 - 100 Employee

• Founder

  • May 2022 - Present



CleanFlush Rentals

• United Arab Emirates
• Events Services
• 1 - 100 Employee

• Operations Manager

  • Aug 2016 - Present

  Managing the daily operations. Business development activities. Overseeing the social media posts. Handling key accounts. Increasing the overall business performance. Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices.Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.•Management of budget•Development of individual program budgets•Disbursement of checks for agency expenses.•Fiscal planning.•Supervise and coach site supervisors



Iwan Maktabi

• Lebanon
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Executive Manager

  • Apr 2007 - Jul 2016

  I am currently head of this international high end brand which opened in Dubai nine years ago. Dealing with clientele with above average income, interior designers and architects on high end projects such as palaces and penthouses. Excellent customer service skills and knowledge to follow through with a project from placing the order to the final installation on site. This role also includes the participation of various high end exhibition such as Dubai Design Days and Down town design. My main goal is taking care of the entire business from human resources, payroll, finance control of paid expenses, marketing initiatives, sales targets and customer service to offer full support to our clients through regular follow up and ensuring correct information and communication between the factory, suppliers, designers and ultimately the end client. Increasing the overall performance of the showroom in staff training, higher sales turnover and promoting the brand to higher levels.



M. H. Alshaya Co.

• Showroom & Sales Manager

  • Jan 2005 - Mar 2006

  Showroom manager for "Next", one of the leading UK fashion and lifestyle brands. Assisting in opening new showrooms. I was managing one of the largest turnover Next stores in the Al Shaya portfolio with an annual turnover in excess of 15 mil Dhs +/18 FTE.Ultimately responsible for the running of the store: Mananging a team of 22 staff members. Meeting and planning sales targets. Merchandising and product ranging. Recruitment and training. Daily accounts records. Maintaining customer service levels – targeted through mystery shopper results. Resolving customer satisfaction issues. Planning and implementing store promotions, new systems to manage store operational areas. Maintain store administration standards to company audit requirements.Achieving and forecasting sales targets



Dell

• IT Services and IT Consulting
• 1 - 100 Employee

• Office manager

  • Jan 2004 - Jan 2005

  Except for being the face of the company when entering the office, I mostly took care of the daily operations. Organizing business meetings setup with hospitality arrangements. Travel arrangements for CEO and Directors. Purchasing office supplies and maintaining the kitchen and pantry areas. Preparing expense reports for the main office in the UK. Screening phone calls and directing customers to the correct distribution centers. Except for being the face of the company when entering the office, I mostly took care of the daily operations. Organizing business meetings setup with hospitality arrangements. Travel arrangements for CEO and Directors. Purchasing office supplies and maintaining the kitchen and pantry areas. Preparing expense reports for the main office in the UK. Screening phone calls and directing customers to the correct distribution centers.