Alethea Chapman
Branch Manager | People Leader at Woodforest National Bank- Claim this Profile
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Bio
Experience
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Woodforest National Bank
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United States
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Banking
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700 & Above Employee
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Branch Manager | People Leader
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Apr 2018 - Present
Leads team of retail bankers to achieve positive results in bank operations, compliance, sales, and customer service. Analyzes data and use metrics to create sales and marketing plans. Performs HR functions to include onboarding, training, coaching, performance management, and employee relations. Leads team of retail bankers to achieve positive results in bank operations, compliance, sales, and customer service. Analyzes data and use metrics to create sales and marketing plans. Performs HR functions to include onboarding, training, coaching, performance management, and employee relations.
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Arby's
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United States
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Restaurants
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700 & Above Employee
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General Manager
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Mar 1995 - Apr 2018
Managed processes related to the daily operations of the business. Led 30+ team members to be efficient by consistently providing feedback, training, and development. Managed the recruitment process for location and completed onboarding for new hires. Met local health and safety standards. Managed processes related to the daily operations of the business. Led 30+ team members to be efficient by consistently providing feedback, training, and development. Managed the recruitment process for location and completed onboarding for new hires. Met local health and safety standards.
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Education
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Troy University
Master of Science Human Resources Management, Human Resources Management/Personnel Administration, General -
Salem International University
Master of Business Administration (M.B.A.), International Business -
University of Alabama
Bachelor of Arts (B.A.), English Language and Literature, General