Experience

Con-Tra America Corp.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Chief Executive Officer

  • Feb 2023 - Present

  Con-Tra America Corp.’s philosophy is based on teamwork, responsibility, and mutual support. We encourage local partnerships and prioritize operating in an environment that encourages creativity, diversity, growth, and performance. Con-Tra America Corp's wish is to become one of the most relevant entities in the shipping industry. To do so, the Company requires personnel with the ability to be innovative, take timely actions, and embrace calculated risks. Our main purpose is to meet and exceed our customers' expectations. Without them we would not exist, so we are always driven to constantly look for ways to keep up to date with the latest technologies, improving processes while increasing quality of the service, and understanding and working with the ever-changing market. The Company strives to implement a prompt operating environment. Working closely with suppliers, U.S.-based shipping lines, distributors, trackers, custom brokers, and warehouses to coordinate and schedule shipments ensuring all customer’s goods are always delivered efficiently and in a timely manner.



CON-TRA (UK) LIMITED

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Customer Care Manager

  • Sep 2020 - Feb 2023

  CON-TRA UK is part of CON-TRA Spa an International Freight Forwarding company based on flexibility, innovation, competitiveness, punctuality,openness and ethics. Ready to face and solve all the logistic issues of yours. We start where others stop ! www.contra.it CON-TRA UK is part of CON-TRA Spa an International Freight Forwarding company based on flexibility, innovation, competitiveness, punctuality,openness and ethics. Ready to face and solve all the logistic issues of yours. We start where others stop ! www.contra.it



Panificio Italiano

• Food and Beverage Manufacturing
• 1 - 100 Employee

• Sales and Business Development Executive

  • Oct 2019 - Sep 2020

  Researching and identifying new leads and potential new markets meanwhile maintaining fruitful relationships with existing customers. Inform the customers about the company’s facilities and capabilities and new developments. Contacting buyers via email or phone to establish rapport and set up meetings. Planning and overseeing new marketing initiatives. Attending conferences, meetings, and industry events. Preparing PowerPoint presentations and sales displays. Developing quotes and proposals. Negotiating and renegotiating by phone, email, and in person. Developing sales goals for the team and ensuring they are met.



IMPRESS SANDWICHES LIMITED

• United Kingdom
• Business Supplies & Equipment
• 1 - 100 Employee

• Business Account Manager

  • Dec 2018 - Oct 2019

  Increased Business Volume by 80% by implementing new customers service initiative. Exceeded 2019 sales target by 45% by developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Answer client queries and identify new business opportunities among existing customers. Liaising with Customer Service and Product Development departments to improve the entire customer experience. Increased Business Volume by 80% by implementing new customers service initiative. Exceeded 2019 sales target by 45% by developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Answer client queries and identify new business opportunities among existing customers. Liaising with Customer Service and Product Development departments to improve the entire customer experience.

• Technical Sales and New products development Manager

  • Feb 2017 - Oct 2018

  Working alongside with the Sales in tandem, to build relations with new and existing customers, listening to their requirements, creating those ideas into excellent quality bread. To identify new business opportunities by being innovative. Pro-actively creating new products to existing and new business, by presenting new ideas and opportunities for the customer to became a leader rather than a follower. Working alongside with the Sales in tandem, to build relations with new and existing customers, listening to their requirements, creating those ideas into excellent quality bread. To identify new business opportunities by being innovative. Pro-actively creating new products to existing and new business, by presenting new ideas and opportunities for the customer to became a leader rather than a follower.



PAUL RHODES BAKERY LTD

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• Artisan Baker and Pastry Assistant

  • Apr 2016 - Feb 2017

  Highly-dedicated and responsible worker in the production of a large range of products, including different bread, roll, baguette, bun, ciabatta, panini, bagel and sourdough. Always keen on learning, and reaching all the skills and knowledge necessary to be an essential and professional member of the team. Great deal of initiative in communication and coordination of the team, accomplishing the daily orders. Highly-dedicated and responsible worker in the production of a large range of products, including different bread, roll, baguette, bun, ciabatta, panini, bagel and sourdough. Always keen on learning, and reaching all the skills and knowledge necessary to be an essential and professional member of the team. Great deal of initiative in communication and coordination of the team, accomplishing the daily orders.



Salerno Chic in Center

• General Manager

  • Dec 2015 - Dec 2016

  Responsible of all activities which concern the business management of an housing activity ensuring the highest quality standards. • Welcoming guests. • Providing guests with breakfast entirely made by myself. Guests could choose among different kind of bread and cakes. • Providing with the essential service that guests require during the entire stay. • Tourist Guide for the foreigners, coming throughout the World: China, Japan, Uruguay, United States, Australia, Argentina, and all over the Europe. • Compiling the management audit and constantly seeking new ways to increase business levels. • Marketing manager, always pursuing an higher visibility for the Bed and Breakfast. The B&B Salerno Chic in Centre is the Winner of the Best Review Award 2015 on Booking.com, with mark 9,3/10.



Coral

• United States
• Events Services

• Assistant Manager

  • Nov 2014 - Mar 2016

  Responsible of one of the Coral's shop in Greenwich. Providing an excellent level of customer service. Compiling the sales activity report for the management at the end of business and constantly seeking new ways to increase business levels. Being aware and vigilant in order to guard against any possible fraudulent activity. Pro actively marketing the service provided by the organisation, and maintaining a clean and pleasant environment for customers at all times. Responsible of one of the Coral's shop in Greenwich. Providing an excellent level of customer service. Compiling the sales activity report for the management at the end of business and constantly seeking new ways to increase business levels. Being aware and vigilant in order to guard against any possible fraudulent activity. Pro actively marketing the service provided by the organisation, and maintaining a clean and pleasant environment for customers at all times.



Comune di Salerno

• Government Administration
• 100 - 200 Employee

• Internship, Italian National Archive

  • Mar 2013 - Sep 2013

  Archiving documents of World War II. Archiving documents of World War II.



First Milano

• United States
• Religious Institutions
• 1 - 100 Employee

• Promoter

  • Apr 2012 - Sep 2013

  Responsible for the promotion and advertising of beauty products. Promoting sales and creating goodwill for firm's products. Responsible for the promotion and advertising of beauty products. Promoting sales and creating goodwill for firm's products.