Experience

Hotels Doctors - Consulenza Alberghiera

• Italy
• Hospitality
• 1 - 100 Employee

• Senior Consultant - Revenue and Operation Specialist

  • Jan 2012 - Present

  Hotels Doctors è un team di consulenti indipendenti specializzati nel management alberghiero, in particolare nell'area del sales & marketing, revenue management e gestione operativa. All'interno dell'organizzazione sono il referente per le attività di revenue management e tecnologia applicata alle industrie alberghiere; mi occupo inoltre di consulenza e formazione nell'ambito del revenue management, operatività dei reparti di room division, sviluppo ed impostazione degli standard tecnici e comportamentali, comunicazione efficace. Show less



LUISS Business School

• Italy
• Higher Education
• 200 - 300 Employee

• Docente a contratto attività non istituzionali in Hotel Marketing Sales & Revenue Management

  • Feb 2019 - Present

  Docenze per il modulo "Hotel Marketing Sales & Revenue Management" nell'ambito dell'Executive Programme in Hotel Management presso Luiss Business School nelle sedi di Roma e Milano. Docenze per il modulo "Hotel Marketing Sales & Revenue Management" nell'ambito dell'Executive Programme in Hotel Management presso Luiss Business School nelle sedi di Roma e Milano.



Hotel Splendide Royal

• Italy
• Hospitality
• 1 - 100 Employee

• Room Division Manager - Deputy Manager

  • May 2011 - Nov 2011

  Assistant to and representative of the General Manager in all the aspects of hotel management with full decision-making power in front of any guest, agency, company or institutional representative. Revenue Management, Analysis of Profit & Loss and S&M strategies and results vs Budget. With full responsability of Room Division department, Front and Back Office, Guest Relation and Satisfaction Assurance, the hotel achieved, during and thanks to my presence, great results in quality area and easily reached the Budget goals. Thanks to my costant presence, collaboration, solidity, organization skills and capacity to easily transfer technical competences, the staff of any department expressed and demonstrated a new feeling of self confidence, strenght and lower stress, reaching better performances over all the aspects. Show less



San Clemente Palace Hotel & Resort

• Room Division Manager

  • Feb 2009 - Jun 2011

  Managing Front, Back Office and Concierge dept., Housekeeping, Beauty Center, Pool and Sport facilities, duty manager, recruitment and training, quality assurance with respect to the "Leading Hotels of the World" quality standards, Profit and Loss analisys vs Budget. Managing Front, Back Office and Concierge dept., Housekeeping, Beauty Center, Pool and Sport facilities, duty manager, recruitment and training, quality assurance with respect to the "Leading Hotels of the World" quality standards, Profit and Loss analisys vs Budget.


IHG
• Israel
• Non-profit Organizations
• 1 - 100 Employee
• Assistant Front Office Manager

  • Feb 2006 - Mar 2010

Solmelia
• Guatemala
• Advertising Services
• Front Office Shift Leader

  • Jul 2003 - Jan 2006

Starwood
• United Kingdom
• Truck Transportation
• Receptionist

  • Mar 2000 - Jul 2003