Software Engineer

• Apr 2022 - Present

I play a key role in streamlining development processes and team collaboration, addressing tech debts with innovative solutions, and introducing new features to elevate the application. My expertise spanned React, JavaScript libraries, and Rails, and I proficiently upgraded and refactored code while implementing essential features. I play a key role in streamlining development processes and team collaboration, addressing tech debts with innovative solutions, and introducing new features to elevate the application. My expertise spanned React, JavaScript libraries, and Rails, and I proficiently upgraded and refactored code while implementing essential features.

Software Engineer / SRE

• Jun 2021 - Apr 2022

In this pivotal role, I took charge of resolving critical challenges within the company's central platform. Adhering to SOLID principles, I utilized tools like RSpec and Capybara for precise programming, while also engaging in code reviews for RoR, JS, and ReactJS. My role encompassed Terraform-driven infrastructure management, SCRUM ceremonies, and Kanban workflows for efficient project management. I also contributed to system documentation and postmortem analysis, ensuring enhanced resilience. Leveraging Sidekiq, I optimized background processing, while creatively using NRQL to craft informative graphics and alerts. Overall, my efforts significantly elevated the platform's reliability and performance. Show less

System Analyst

• Sep 2019 - May 2021

In this key role, I was responsible for addressing critical bugs across the application's frontend (HTML, CSS, JS) and backend (Rails). I established a systematic bug management process, handling bug reports, investigations, and priority assignments. I also played a pivotal role in preventing new bugs by rigorously reviewing code changes in pull requests. My toolkit included Sidekiq, RSpec, Capybara, AWS, Rails, and pure Ruby, enabling me to handle various aspects of bug resolution and quality enhancement. This holistic approach significantly improved the application's stability and user experience. Show less

Technical Support Analyst

• Feb 2019 - Aug 2019

I thrived in a pivotal role where I provided exceptional support to diverse clientele, focusing on API and integration solutions. With a specialized expertise in platforms such as WooCommerce, VTEX, and Magento, I effectively tackled complex customer inquiries and challenges. My responsibilities encompassed not only addressing intricate technical issues but also facilitating seamless communication through phone calls and face-to-face meetings. By diligently resolving intricate tickets and addressing bugs, I consistently upheld a high standard of customer satisfaction and contributed to the advancement of integrated system performance. Show less

Information Technology Internship

• Sep 2018 - Jan 2019