Project Manager

• Jul 2023 - Present

Project Manager

• Oct 2020 - Jul 2023

• Owned and managed development initiatives on consumer facing web properties including Remote.Co, Job-Hunt.org, FlexJobs Employer, FlexJobs iOS Application, and FlexJobs Economic Development Partnerships. • Collaborated with 7 internal teams to identify improvements and blockers in their workflows. Implemented realistic engineering and procedural solutions to improve overall company efficiency. Owned and managed development initiatives on the internal FlexJobs Admin site. • Created and reviewed stories on behalf of internal stakeholders, including product, and oversaw from initial definition to post release. • Organized, maintained, and continually refined the development backlog to ensure tickets remain accurate, relevant, and ready to be actioned. • Projected resource capacity and merged competing priorities from external clients and internal stakeholders from the Jobs team, Employer team, Customer Service team, Product team, QA team, and Marketing teams to determine sprint commitments for a team of 8 developers. • Spearheaded the creation of internal documentation from scratch to fill knowledge gaps and standardized the engineering process. Reduced overall time spent refining stories and the request to release turnaround time. Increased efficiency in process and workflow by streamlining steps and standardizing the development lifecycle for major story types (bug, feature, task, dev ops). • Leveraged JIRA features (including automation, dashboards, custom screens, third party software plugins) to increase tool adoption, improve communication, and streamline workflow. Show less

Lead Product Owner

• Nov 2019 - May 2020

• Led product team as direct manager, performed regular 1:1’s, managed staffing needs, projected future capacity, and determined placement on individual projects • Managed physical and virtual products ranging in value from $125,000 to $1,000,000+, with teams of three (3) to eight (8) people, facilitated national launches, provided post-launch support, and maintained ongoing feature requirements • Translated features into user stories within the backlog while managing, ranking, and prioritizing backlog in preparation for sprint planning • Created detailed UX/UI Maps of complex web and android products in collaboration with design • Defined short and long term product vision and communicated with development team • Created, implemented, and iterated on process, documentation, and protocols - Created and owned internal Wiki, release notes, user guides, and sprint artifacts - Streamlined meetings to regain 15 hours per week of development time across team - Established weekly resource and capacity planning across all projects, product team, and development team Show less

Product Owner + Business Analyst

• Jul 2019 - Nov 2019

Project Manager

• Jul 2018 - Jul 2019

• Liaise between clients, third party stakeholders, and internal development teams. • Manage multiple simultaneous projects—in varying phases—in an agency environment to ensure successful completion within pre-defined time and budgetary parameters. • Manage project scope, add-ons, and changes to ensure overall project goals are not compromised. • Manage client relationship and expectations for duration of project life cycle. • Demonstrated success and specialization in project recovery. • Utilize strong organizational, equitable resource management, and effective communication skills. • Ensure contract compliance for both internal and external teams • Oversee and manage projects ranging from full Magento and Shopify site builds, updates to Magento or Shopify sites, site security patches, site version upgrades, and extension installation; project values between $1,000 and $250,000+. • Extensive work and troubleshooting within both Magento 1.X and 2.X Admin. • UX and Technical QA/Testing on Magento, Shopify, and Wordpress sites company-wide. • Introduced and presently employ Scrum principles and methodology in assigned projects. • Developed internal processes to increase efficiency of internal resources and overall project organization. Show less

Police Officer

• May 2017 - Jul 2018

• Communicate effectively with both law enforcement and the general public • Display sound decision making and mature judgment in high stress situations • Employ extreme organization skills in managing data, evidence, deadline adherence, and overall case handling • Ensure thorough and accurate documentation for all contacts, assigned cases, investigations, and emergency responses • Maintain a thorough understanding of local, Colorado, and federal law and ensure all requirements and deadlines are adhered to • Proactively identify and implement solutions both with the general public and for internal offices including Internal Affairs and Recruiting • Utilize CAD software, internal proprietary programs, and CCIC/NCIC software to fulfill duties and tasks • Mediate and creatively problem solve independently and as part of a team • Analyze and predict crime trends and activity based on empirical data • Effectively manage multiple cases in varying stages simultaneously, and serving as a direct contact for involved parties Show less

Detention Specialist

• Dec 2016 - May 2017

• Maintain knowledge of inmate population, cell assignments, and specific inmate behavior for referrals to other units, medical, or mental health • Observe inmates for mental/behavioral issues, violations of policy, security issues, or any other pertinent behavior • Screen and thoroughly read incoming and outgoing inmate mail for security of individuals, the facility, or pertinent information disclosed within mail • Communicate with inmates, providing information, directions, dispute mediation, explanation of rights and policies, acknowledging complaints, and conflict or problem resolution • Monitor complex fire alarms, security alarms, and other facility alarms as well as provide appropriate notifications and responses when activated • Utilize county software to enter, retrieve, and maintain databases and records for inmate information Show less

Brand Ambassador

• Mar 2015 - Dec 2015

• Identify and research market and demographic needs and trends • Devise marketing pitches and tactics • Develop positive brand interactions • Produce online content • Establish relationships with suppliers and distributors • Develop and maintain industry knowledge including competing products • Identify and research market and demographic needs and trends • Devise marketing pitches and tactics • Develop positive brand interactions • Produce online content • Establish relationships with suppliers and distributors • Develop and maintain industry knowledge including competing products

Recreational Sports Club Supervisor

• Oct 2013 - May 2015

• Supervise student club sports teams during on campus practices, act as first responder to student clubs, and ensure each club has the appropriate documentation on file • Train new club sports hires and provide assistance to them through their first semester • Serve as liaison between students and professional staff for scheduling, conflicts, and paperwork • Facilitate inter-collegiate club tournaments on campus and provide assistance to visiting students • Perform various functions for the professional staff, including running recruitment events, working special events, and digitization of recreational sports files. • Assist in scheduling, organizing, and day-of operations for inter –collegiate tournaments • Develop and publish guidance documents for visiting teams and non-students • Assist with online content creation Show less