Alessa Daniel

E-Commerce Customer Service Specialist at Frank & Eileen
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • E-Commerce Customer Service Specialist
      • Mar 2023 - Present

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Customer Service Representative
      • Mar 2022 - Dec 2022

    • France
    • Luxury Goods & Jewelry
    • 700 & Above Employee
    • Sales Coordinator
      • Oct 2021 - Nov 2021

      - Partnered with store management on all daily operations - Planned, pulled and executed consignments for personal stylists, public relations, and high profile clients - Managed inventory in-store and at offsite location - Key holder - Handled start or day and end of day money counts - Pulled, packed and executed all online orders - Assisted in managing a team of stylists - Assisted in visual merchandising and upholding brand standards - Managed supply orders, product returns/exchanges, transfers and send sales

    • United Kingdom
    • Apparel & Fashion
    • 700 & Above Employee
    • Visual Floor Manager
      • Oct 2018 - Dec 2019

      -Key holder with full responsibility of in-store visual merchandising. -Worked directly with the district visual team; met store deadlines; daily operations on top of prioritizing customers and in-store shopping experience. -Executed visual displays and mannequins to brand expectations, investigate and review commercial moves in order to drive sales. -Partnered with the store manager/ field visual team to plan and create floor plans. -Responsible for managing a team of stylists by engaging them, motivating and coaching daily. -Work with the management team to reach store’s daily goals and metrics.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Hostess
      • Aug 2017 - May 2018

      -Completed opening/ closing side work, took reservations and managed table time. -Completed reservation signs and helped set up for private events. -Answered phones, greeted guests, and sold merchandise using a POS system -Established authentic first and last impressions. -Trained new employees while running the front desk and all other host tasks. -Completed opening/ closing side work, took reservations and managed table time. -Completed reservation signs and helped set up for private events. -Answered phones, greeted guests, and sold merchandise using a POS system -Established authentic first and last impressions. -Trained new employees while running the front desk and all other host tasks.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Controller
      • May 2016 - Oct 2016

Education

  • Chicago College of Performing Arts
    Bachelor of Fine Arts - BFA, Musical Theatre
    2013 - 2017
  • South Puget Sound Community College
    Associate of Arts - AA
    2012 - 2013
  • Olympia High School
    High School Diploma
    2008 - 2012

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