Alesia Roberts
Customer Service Representative at Crisp Connections- Claim this Profile
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Topline Score
Bio
Experience
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Crisp Connections
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United States
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Telecommunications
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1 - 100 Employee
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Customer Service Representative
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Apr 2020 - Present
Served customers with excellent customer service while resolving customer complaints via phone, email, mail, or social media. I used telephones to reach out to customers and verify account information. I graciously greet every customer warmly and ascertain problem or reason for calling.my job was to also Cancel or upgrade accounts if needed be. While also assisting them with placement of orders, refunds, or exchanges as well.
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Customer Service Representative
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Apr 2020 - Aug 2020
Served customers with excellent customer service while resolving customer complaints via phone, email, mail, or social media. i used telephones to reach out to customers and verify account information. i graciously greet every customers warmly and ascertain problem or reason for calling.my job was to also Cancel or upgrade accounts if needed be. While also assisting them with placement of orders, refunds, or exchanges as well.
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Walgreens
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Nov 2018 - Oct 2021
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Dunkin Donuts
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Food and Beverage Services
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700 & Above Employee
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Shift Manager
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Sep 2017 - Oct 2021
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Dollar General
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United States
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Retail
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700 & Above Employee
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Manager
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Apr 2017 - Aug 2018
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Education
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The University of Memphis
Bachelor of Science - BS, Biology, General -
Tennessee State University
Bachelor of Science - BS, Biology/Biological Sciences, General -
Tennessee State University
Bachelor of Science - BS