Project Manager

• Jan 2021 - Present

Amenity and Events Coordinator

• Jul 2018 - Mar 2021

Assistant Marketing Manager

• Jan 2017 - Jul 2018

• Implemented and adapted new business processes and procedures; • Conceptualized corporate events – Christmas Party, Customer Appreciation Day, Anniversary; • Promoted customer service via loyalty and relationship; • Encouraged clients to leave feedbacks and reviews in Google and HomeStars; • Created promotional materials (flyers, google ads, targeting in Facebook); • Administrated documentation of budget planning, monthly reports; • Drew models based on the measurements and production requirements (15+ daily); • Prepared package and applied on behalf of customers to government rebate (10+ weekly). Show less

Internal Audit Manager

• Apr 2014 - Sep 2015

• Decreased stores’ stock losses by 11% for each of two consecutive years by developing ongoing inventory control process;• Created cost savings for 30% by business process optimization and setting of control points;• Implemented new policy on prevention of goods damage which improved handling accuracy by 13% a year. • Provided support to the external auditors during main warehouse inventory (twice a year);• Performed internal audit of stocks-related processes and issued detailed report on potential improvements and risks mitigation actions. • Performed regular on-field audit of the process and controls execution.• Reconciled accounts payable and receivable to maintain actual accounts’ balances; Show less

Administrative Manager

• Oct 2011 - Apr 2014

• Issued 30+ invoices per month by using accounting software;• Created cost savings for 30% by business process optimization and setting of control points;• Reconciled accounts payable and receivable to maintain actual accounts’ balances;• Managed a team of 12 people, oversaw the team’s execution and overall performance, provided feedback on results;• Provided outstanding customer service and effective communication with the clients and suppliers;• Participated in Tender committee to choose an appropriate supplier according to needs and budget. Show less