Human Resources Coordinator

• Sep 2021 - Present

Executive Personal Assistant

• Jan 2021 - Apr 2021

1-Answering calls,taking messages and handling correspondence 2-Maintaining diaries and arranging appointments 3-Typing,preparing and collating reports 4-Organizing and servicing meetings (producing agendas and taking minutes) 5-Managing databases 6-Prioritizing workloads 7-Implementing new procedures and admintrative systems 8-Liasting with relevant organizations and clients 1-Answering calls,taking messages and handling correspondence 2-Maintaining diaries and arranging appointments 3-Typing,preparing and collating reports 4-Organizing and servicing meetings (producing agendas and taking minutes) 5-Managing databases 6-Prioritizing workloads 7-Implementing new procedures and admintrative systems 8-Liasting with relevant organizations and clients

Customer Service Representative

• Aug 2019 - Jan 2021

-Answer customer calls including services and features provided by the company -Helps customers in solving problems they may encounter. And follow up details with them step by step -Training new employees -Answer customer calls including services and features provided by the company -Helps customers in solving problems they may encounter. And follow up details with them step by step -Training new employees

Reservations Specialist

• May 2017 - Nov 2017

-Helping customers choose the right booking and the rooms and suites available at the resort. -Inform customers of all laws, permissions and prohibitions in the resort. -Check the number of people coming to the resort and give them suitable rooms

Call Center Executive

• Jan 2017 - Apr 2017

-Receiving customer contacts. -Give customers detailed explanation about the resort and its prices and services. -Help them choose the booking they want. -Transfer them to the booking department or reception section to provide them with the services they want. -Receiving bookings for parties or activities held at the resort.

Cashier

• Jan 2016 - Dec 2016

-Work on a Java accounting program -All customers' requests for this program are included in the program and their bills are charged at the restaurant and money is received from them