Experience

Advanced Cosmetic & Implant Dentistry

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing Coordinator

  • Apr 2017 - Present

  · Develop website traffic plan and create goals and benchmarks to meet · Manage social advertising strategy · Build and execute email marketing campaigns · Manage, curate and create content for company's blog · Plan and organize company's events with invited special guests · Develop website traffic plan and create goals and benchmarks to meet · Manage social advertising strategy · Build and execute email marketing campaigns · Manage, curate and create content for company's blog · Plan and organize company's events with invited special guests



Tufts Health Plan

• United States
• Insurance
• 700 & Above Employee

• Business Support Analyst

  • Oct 2016 - Apr 2017

  · Apply critical thinking skills to identify issues and propose solutions · Triage, troubleshoot and diagnose issues received via telephone · Collaborate with team members to document current state processes, new business requirements/specifications · Monitor and update requirements and support documentation · Apply critical thinking skills to identify issues and propose solutions · Triage, troubleshoot and diagnose issues received via telephone · Collaborate with team members to document current state processes, new business requirements/specifications · Monitor and update requirements and support documentation



Payette

• United States
• Architecture and Planning
• 100 - 200 Employee

• IT Specialist

  • Aug 2015 - Jan 2016

  · Reduced and resolved technical issues from computers, printers, and projectors · Eliminated all outdated, and virus infested hardware · Controlled all software installations, upgrades and maintenance · Managed accounts in Active Directory · Configured user profiles - Guided architects/designers through technical problems · Reduced and resolved technical issues from computers, printers, and projectors · Eliminated all outdated, and virus infested hardware · Controlled all software installations, upgrades and maintenance · Managed accounts in Active Directory · Configured user profiles - Guided architects/designers through technical problems



Emmanuel College (Boston)

• Higher Education
• 500 - 600 Employee

• Technical Support Analyst

  • May 2015 - Aug 2015

  · Diagnose and resolve technical issues from computers and printers · Re-image computers and remove viruses/spywares · Software installations, upgrades and maintenance · Relocate and set up hardware· · Manage accounts in Active Directory · Diagnose and resolve technical issues from computers and printers · Re-image computers and remove viruses/spywares · Software installations, upgrades and maintenance · Relocate and set up hardware· · Manage accounts in Active Directory



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Product Advisor

  • Aug 2014 - Aug 2015

  · Accommodate to customers'​ needs by answering questions and troubleshooting technical issues. · Install Microsoft softwares on customers'​ PC. · Provide a personal and professional experience for clients looking for help. · Provide demonstrations of products. · Provide knowledge of current PCs and Microsoft products to customers. - Set-up customer's PC after purchase. - Personal one on one training for Microsoft products and software. · Accommodate to customers'​ needs by answering questions and troubleshooting technical issues. · Install Microsoft softwares on customers'​ PC. · Provide a personal and professional experience for clients looking for help. · Provide demonstrations of products. · Provide knowledge of current PCs and Microsoft products to customers. - Set-up customer's PC after purchase. - Personal one on one training for Microsoft products and software.



EXPRESS

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2012 - Aug 2014

  - Accommodated to client's needs, such as provide clothing option based on their preferences. - Checked out clients while keeping the check-out area clean and clear for efficiency. - Provided a personal and professional one on one shopping experience. - Accommodated to client's needs, such as provide clothing option based on their preferences. - Checked out clients while keeping the check-out area clean and clear for efficiency. - Provided a personal and professional one on one shopping experience.



Kings Dining & Entertainment

• United States
• Restaurants
• 100 - 200 Employee

• Hostess

  • Dec 2013 - Jul 2014

  - Organized seating chart for reservations. - Financed the daily earnings. - Seated walk-in customers. - Organized seating chart for reservations. - Financed the daily earnings. - Seated walk-in customers.