Experience

Mesmerized

• Croatia
• Media Production
• 1 - 100 Employee

• Owner

  • Jun 2018 - Present

  After working with many different people and companies in the video industry, I decided to open my own company. Mesmerized covers many fields like promotional videos, travel videos, fashion videos, etc. You can check out my work at http://www.mesmerized.eu/portfolio/ After working with many different people and companies in the video industry, I decided to open my own company. Mesmerized covers many fields like promotional videos, travel videos, fashion videos, etc. You can check out my work at http://www.mesmerized.eu/portfolio/



Freelancer

• Zagreb

• Motion Graphic Designer, Video Editor

  • Apr 2015 - Jun 2018

  Working on freelance projects - mostly on Upwork. Creating 2D animated videos, short TV commercials and vidio editing. Working on freelance projects - mostly on Upwork. Creating 2D animated videos, short TV commercials and vidio editing.



Mihoci Studios

• Zagreb

• Cinematographer & Video editor

  • Dec 2016 - Jan 2018



Hrvatski Telekom

• Croatia
• Telecommunications
• 700 & Above Employee

• Customer Service Development

  • Jan 2014 - Jul 2015

  Making of Power Point presentations for projects inside the Customer Service Development department.Design of "Cookbooks" - instructions for 1st level agents.

• Senior Customer Service Agent

  • Oct 2013 - Jan 2014

  Communicating closely with customers and agents.Helping other agents with their inquiries and coaching other agents in call center.Escalate appropriately and timely with other fields.Working as substitute for Team Leader. Helping with managing the team and improving processes, quality and sales inside the team.

• Customer Service Agent

  • Jun 2012 - Oct 2013

  Customer care, communicating closely with customers. Maintaining an emphasis on customer satisfaction, providing all information to private users of Hrvatski Telekom. Selling new acquisition offers to private customers, creating offer upsells and cross sales.



COSA d.o.o.

• Varaždin, Croatia

• 3D modeling

  • Mar 2012 - Aug 2012

  - Laser engraving inside the glass - Creating complex souvenirs made with different technologies - Prepress - Technical Services - 3D modeling, animation creation - Laser engraving inside the glass - Creating complex souvenirs made with different technologies - Prepress - Technical Services - 3D modeling, animation creation



Blitz Cinestar

• Varaždin

• Floor staff

  • Dec 2011 - Feb 2012

  Working as the member of Floor staff. Selling tickets, working as cashier. Working as the member of Floor staff. Selling tickets, working as cashier.