Experience

Ginza Project OOO

• Russian Federation
• Restaurants
• 1 - 100 Employee

• Executive Director

  • Jun 2015 - Present

  * Restaurant concept creating and management * Responsibility for the business performance of the restaurant* Analyse and plan restaurant sales levels and profitability* Organise marketing activities, such as promotional events and discount schemes* Set budgets or agree them with restaurant owner * Plan and coordinate menus, working closely with the head chef* Coordinate the operation of the restaurant ensuring that kitchen, bar and waiting staff are working as a team* Recruit, train, manage and motivate staff* Respond to customer queries and complaints* Meet and greet customers, organise table reservations and offer advice about menu and wine choices* Maintain high standards of quality control, hygiene, and health and safety



Nestlé Waters

• France
• Food and Beverage Services
• 700 & Above Employee

• SAN PELLEGRINO & ACQUA PANNA BRAND AMBASSADOR

  • Jan 2011 - Dec 2017

  * Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.* Educating customers, retailers, and distributors about our products.* Creating website and social media content in order to drive brand awareness and attract new customers.* Building rapport with customers and vendors.* Monitoring customer feedback and escalating complaints to the marketing department.* Tracking customer preferences, metrics, and media campaigns.* Representing the company at product launches, events, and trade shows.* Brainstorming ideas and participating in training and workshops.* Maintaining a positive image of the brand at all times.* Events creating* Communications with Pr & Event teams



Lenmix

• Technology, Information and Internet
• 1 - 100 Employee

• HEAD OF MARKETING COMMUNICATIONS DEPARTMENT

  • Mar 2011 - Nov 2017

  * Strategies for all Marketing teams, including Digital, Advertising, Communications and Creative* Prepare and manage monthly, quarterly and annual budgets for the Marketing department* Set, monitor and report on team goals* Design branding, positioning and pricing strategies* Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)* Analyze consumer behavior and determine customer personas* Identify opportunities to reach new market segments and expand market share* Coordinate sales and marketing efforts to boost brand awareness* Participate in the quarterly and annual planning of company objectives



AMPR

• Australia
• Public Relations and Communications Services
• 1 - 100 Employee

• Chief Executive Officer

  • Sep 2010 - Jan 2013

  * Develop a marketing communications plan including strategy, goals, budget and tactics* Develop media relations strategy including online media* Develop social media strategy to engage customers* Leverage existing media relationships* Manage media inquiries and interview requests* Monitor, analyze and communicate PR results on a regular basis* Build relationships with the entire management for the development of the company* Maintain a keen understanding of industry trends affecting customers and make appropriate recommendations regarding communication strategy surrounding them.



Grand-Palace-K

• India
• Hospitality

• Public Relations Communications Manager

  • Apr 2005 - Jan 2011

  * Develop a marketing communications plan including strategy, goals, budget and tactics* Develop media relations strategy including online media* Develop social media strategy to engage customers* Leverage existing media relationships* Manage media inquiries and interview requests* Monitor, analyze and communicate PR results on a regular basis* Build relationships with the entire management for the development of the company* Maintain a keen understanding of industry trends affecting customers and make appropriate recommendations regarding communication strategy surrounding them.