Experience

IKKI PARTNERS
• France
• Law Practice
• 1 - 100 Employee
• Directrice administrative

  • Oct 2020 - Present

RFB Associés
• Directrice Administrative

  • 2016 - Oct 2020


Le Bristol Paris

• France
• Hospitality
• 200 - 300 Employee

• Assistant Concierge

  • Nov 2011 - Apr 2015

• Guest Services

  • Jul 2011 - Nov 2011



Atlantis The Palm

• United States
• 1 - 100 Employee

• International Management Trainee

  • Oct 2010 - Mar 2011

  Front-Office (VIP services), Guest Services (Concierge, Imperial Club, Hospitality Lounge, Mail Room, Business Center) Housekeeping Department (Housekeeping, uniform room, laundry, administration,public areas) F&B Department: -Nobu restaurant (japanese), -Ronda Locatelli (italian) -Saffron (internation food) -Kaleidoscope (internation food) -Banqueting Services Financial Acumen, Menu Creation, F&B marketing) Marketing, Sales , PR, Events Humain Ressources Department Show less

• Assistante Guest Relation Manager

  • Nov 2009 - Jul 2010

  VIP-Welcoming and follow-up, complains management (mails, guests meetings…), duty manager (in charge of the hotel on weekends, all services coordination), Russians guests-welcoming and full follow-up (full stay organization), Management meetings and hotel quality control (procedures follow-up and reports), delegations bookings (Royal Families, Political visits, Important events), contact with prescribers, front house organization. VIP-Welcoming and follow-up, complains management (mails, guests meetings…), duty manager (in charge of the hotel on weekends, all services coordination), Russians guests-welcoming and full follow-up (full stay organization), Management meetings and hotel quality control (procedures follow-up and reports), delegations bookings (Royal Families, Political visits, Important events), contact with prescribers, front house organization.

• Internship Student

  • May 2008 - Sep 2008

  Front office: guest-welcoming and follow-up, check-in and hotel explanations with additional services sales, guests’ accompanying, organization of all the VIP services prior-arrival and during the stay, bookings, quality reports, organization of rooms settlement with the housekeeping department, Cashiering Operations, Check-out. Front office: guest-welcoming and follow-up, check-in and hotel explanations with additional services sales, guests’ accompanying, organization of all the VIP services prior-arrival and during the stay, bookings, quality reports, organization of rooms settlement with the housekeeping department, Cashiering Operations, Check-out.



Hôtel de Crillon, A Rosewood Hotel

• France
• Hospitality
• 200 - 300 Employee

• Internship Student

  • May 2007 - Sep 2007

  “Chef de rang” at “L’Obé-Restaurant”, Room-Service “Chef de rang” at “L’Obé-Restaurant”, Room-Service