Experience

Artery Team

• Bulgaria
• Advertising Services

• People Performance Manager

  • Jun 2021 - Present

  As a People and Performance Manager, I oversee the entire employee life cycle of our e-commerce and creative experts, optimizing processes and driving organizational success. Under my leadership, hiring, onboarding, and off-boarding processes ensure a positive experience for current, new, and departing employees. I provide constructive feedback, and coaching, and set performance KPIs to contribute to individuals' career development and inspire their best performance. Spearheading projects to implement growth frameworks in Artery's professional departments is a core aspect of my role. I establish an internal knowledge system, refining processes and workflows for operational efficiency. By aligning the development plans of different teams, I foster a cohesive work environment that leverages individual strengths for collective success. Constructive feedback is integral to my management approach, reaching individuals across all levels. I use a data-driven mindset to anticipate people-related issues and identify valuable solutions through analytics and trained instincts. I facilitate conflict management and promote collaboration between the management team and e-commerce/creative specialists. Ensuring compliance with organizational initiatives and facilitating communication are vital responsibilities. I oversee various managerial operations, including leaves, home office arrangements, expense management, and budget approvals for welfare and learning and development initiatives. As the primary point of contact, I manage team budgets, drive well-being initiatives, and organize events. Overall, as a People and Performance Manager, I leverage my expertise to optimize processes, develop talent, and drive organizational success within the e-commerce and creative realms. Show less


Art Design
• Greece
• Printing Services
• Senior Project Coordinator

  • Sep 2010 - Present


Agency for Control of Outstanding Debts (part of Management Financial Group)

• Operations Department Manager responsible for new markets development

  • May 2019 - May 2020

  Develop new business opportunities and expansion in new locations; Responsible for the call centers operations in Bulgaria, Romania and other soon-to-be established international sites; Participate in the development, implementation, and evaluation of policy, practices, and procedures for development and service level maintenance; Analyze the efficiency of processes in the company and make suggestions for improvement; Support implementation of internal projects that boost business and organizational progression, including IT business projects; Control operational KPIs; Budget holder of the company; Manages in/out key clients and stakeholders communication. Show less



Spintech Bulgaria

• Head Of Human Resources and Operations

  • Nov 2016 - Sep 2018

  Establishment of main business processes at the startup of the company. Control of legal and financial documentation. Budget preparation. Building a team of professionals in Game development; Establish and improve the good relationship between management and staff; Support and facilitate global HR activities, including onboarding, development, the annual performance cycle, and engagement surveys; Develop HR policies and procedures; Develop and control the implementation of the CSR policy; Organize company events such as team buildings and training; Responsible for all processes related to HR administration and initial payroll preparation; Show less



APS Holding SE

• Denmark
• Investment Management

• Site Operations Manager

  • Dec 2012 - Jul 2016

  Co-ordinate the Business process in Bulgarian office with the headquarters of APS in the Czech Republic. Controls legal and financial documentation and implements the company’s procedures. Manage the administrative processes. Co-ordinate the Business process in Bulgarian office with the headquarters of APS in the Czech Republic. Controls legal and financial documentation and implements the company’s procedures. Manage the administrative processes.



Gamesa

• India
• Oil and Gas
• 1 - 100 Employee

• Administrative Manager

  • Jan 2012 - Jul 2012

  Provides administrative support to the office of the Employer and co-ordination with Gamesa Spain. Controls the financial documentation and implements the company’s procedures. Provides administrative support to the office of the Employer and co-ordination with Gamesa Spain. Controls the financial documentation and implements the company’s procedures.



Imoti Ltd.

• Bulgaria
• Real Estate

• Operations manager and Public Relations

  • Feb 2007 - Sep 2011

  Supervising the business process in the company. Planning and development of the marketing strategy; Creating and development of the advertising plans; Editor in chief of the company’s news bulletin; Maintaining the contacts with the Medias; Press clipping and researches, presentations. Supervising the business process in the company. Planning and development of the marketing strategy; Creating and development of the advertising plans; Editor in chief of the company’s news bulletin; Maintaining the contacts with the Medias; Press clipping and researches, presentations.



Deolis Ltd.

• Retail Office Equipment

• Software operator/Content management

  • Jun 2005 - Oct 2005

  Creating and translating in Spanish the Meta source for http://www.las-sociedades.com/ Creating and translating in Spanish the Meta source for http://www.las-sociedades.com/