Cloud Operations Engineer

• Aug 2020 - Present

▪ Creating, Analyzing, Classifying, Solving of Service Requests in the IT Support Scope. ▪ Application and Infrastructure Troubleshooting. ▪ CI/CD (Git, Jenkins) ▪ Automation (CHEf) ▪ Linux Server administration (Ubuntu). ▪ Public Cloud administration (AWS). ▪ Infrastructure-as-a Code (IaC). ▪ Script creation (Python, Bash, Ruby). ▪ Monitoring Solution implementation (Zabbix, Nagios, ELK) ▪ Terraform and Kubernetes ▪ Creating, Analyzing, Classifying, Solving of Service Requests in the IT Support Scope. ▪ Application and Infrastructure Troubleshooting. ▪ CI/CD (Git, Jenkins) ▪ Automation (CHEf) ▪ Linux Server administration (Ubuntu). ▪ Public Cloud administration (AWS). ▪ Infrastructure-as-a Code (IaC). ▪ Script creation (Python, Bash, Ruby). ▪ Monitoring Solution implementation (Zabbix, Nagios, ELK) ▪ Terraform and Kubernetes

junior cloud integration engineer

• Nov 2019 - May 2020

• -Creating, Analyzing, Classifying, Solving of Service Requests in the IT Support Scope. -Software, Hardware, Network Troubleshooting. -Exchange and Domain account administration. •Windows and Linux Server administration. -Public Cloud administration. -Infrastucture-as-a Code (IaC). -Script creation (Powershell). •Monitoring Soluon implementaon •Ansible deployment and management • -Creating, Analyzing, Classifying, Solving of Service Requests in the IT Support Scope. -Software, Hardware, Network Troubleshooting. -Exchange and Domain account administration. •Windows and Linux Server administration. -Public Cloud administration. -Infrastucture-as-a Code (IaC). -Script creation (Powershell). •Monitoring Soluon implementaon •Ansible deployment and management

Service Desk L2 Consultant

• Oct 2018 - Oct 2019

Servicedesk Consultant

• Mar 2016 - Oct 2018

•-Creating, Analyzing, Classifying, Solving of Service Requests in the IT Support Scope. -Software, Hardware, Network Troubleshooting. -Exchange and Domain account administration. •⦁ Server administration, server troubleshooting. •⦁ Ticketing system (Service-Now) management •⦁ Work instruction documentation creation •⦁ Team managing, team work organisation. -Citrix administration. -SAP account administration. -Software Installation Support (SCCM). -Dispatching of Application Packaging Requests. -Gathering Relevant Media and Information to create Packages. -Creating Software Installation Documentation. -Testing newly created packages for functionality. Show less

Специалист по компьютерам, IT-специалист

• Apr 2012 - Oct 2019

information system administrator

• Oct 2012 - Mar 2016

•-Creating, Analyzing, Classifying, Solving of Service Requests in the IT Support Scope. -Software, Hardware, Network Troubleshooting. -Domain account administration. -E-shop administration. -Software Installation Support -Government e-shop project support (eis.gov.lv). •-Creating, Analyzing, Classifying, Solving of Service Requests in the IT Support Scope. -Software, Hardware, Network Troubleshooting. -Domain account administration. -E-shop administration. -Software Installation Support -Government e-shop project support (eis.gov.lv).