Aleksandrs Petrovs-Gavrilovs
Trainer, Consultant, Technical support engineer at Zabbix- Claim this Profile
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English -
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Latvian -
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Russian -
Topline Score
Bio
Credentials
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Zabbix Expert Certification
ZabbixAug, 2019- Sep, 2024 -
Zabbix Cetrified Trainer
ZabbixMay, 2019- Sep, 2024 -
Zabbix Professional Certification
ZabbixMay, 2019- Sep, 2024 -
Zabbix Specialist Certification
ZabbixMay, 2019- Sep, 2024 -
Adobe Photoshop Beginner
Baltijas Datoru Akadēmija (BDA)May, 2015- Sep, 2024 -
Project Management
Baltijas Datoru Akadēmija (BDA)Aug, 2014- Sep, 2024 -
Communication with clients and partners
Baltijas Datoru Akadēmija (BDA)Jun, 2014- Sep, 2024 -
Plesk Onyx Professional Certification
PleskNov, 2017- Sep, 2024 -
Plesk Onyx Solutions Associate Certification
PleskOct, 2017- Sep, 2024 -
WEB-Developer
SIA ISMAMar, 2014- Sep, 2024 -
WEB-Master
SIA ISMA
Experience
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Zabbix
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Latvia
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Software Development
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1 - 100 Employee
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Trainer, Consultant, Technical support engineer
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Apr 2019 - Present
Providing everyday technical support, advice and service to the Zabbix clients, Investigating, analyzing and resolving problems. Providing performance reviews to the current installation and tuning software and its components settings to improve overall performance. Consulting on various setup inquiries. Providing multiple-day training globally to the future and current Zabbix specialists to improve their in-depth knowledge of the product. Providing everyday technical support, advice and service to the Zabbix clients, Investigating, analyzing and resolving problems. Providing performance reviews to the current installation and tuning software and its components settings to improve overall performance. Consulting on various setup inquiries. Providing multiple-day training globally to the future and current Zabbix specialists to improve their in-depth knowledge of the product.
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IT Technical support specialist
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May 2018 - Apr 2019
Providing everyday technical support, advice and service to internal client. Investigating, analyzing and resolving user/client problems, working with desktop, network and application support, which results in customer and end-user satisfaction. Duties and responsibilities: 1. Performing help desk functions and providing technical support for streaming technology equipment, data, optical systems and network communication systems. 2. Logging and tracking using problem management records, and maintaining history of records and related problem documentation. 3. Responding to user support calls, troubleshooting and resolving PC related hardware and software problems. 4. Performing installation and maintenance of video streaming equipment (video cameras, video/audio cards, all cabling etc.). 5. Installing, administering and troubleshooting desktops and laptop systems both office and operations department. 6. Responsible in monitoring RBS server connections. 7. Performing certain administrative tasks in server system. 8. Studying/learning new applications and supporting the user environment. 9. Executing tasks in accordance with IT service standard operating procedures. 10. Performing other functions as may be assigned from time to time Show less
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Project Manager and Support
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Feb 2015 - May 2018
Constructing the most efficient and modern solutions most suitable to each particular client, relevant to his needs and possibilities. Upgrading equipment as well as the approach to meet the client challenges, which in turn always allow providing high quality services to ensure the best result. Constructing the most efficient and modern solutions most suitable to each particular client, relevant to his needs and possibilities. Upgrading equipment as well as the approach to meet the client challenges, which in turn always allow providing high quality services to ensure the best result.
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Management & Support
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Apr 2011 - Feb 2015
GARM Technologies is the Baltic's most reliable internet technology company serving businesses and individuals alike. We specialize in web hosting, domain registration, virtual and dedicated server rental as well as the design and support of commercial projects and personal web pages. As professionals, we are dedicated to providing access to the most up-to-date technology at the best possible prices and with unparalleled customer service. GARM Technologies is the Baltic's most reliable internet technology company serving businesses and individuals alike. We specialize in web hosting, domain registration, virtual and dedicated server rental as well as the design and support of commercial projects and personal web pages. As professionals, we are dedicated to providing access to the most up-to-date technology at the best possible prices and with unparalleled customer service.
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Client Manager
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Jul 2010 - Mar 2011
Attracted new clients, provided them with all possible sources of information about the company, proposing contracts and editing if necessary, making and sending apropriate invoices. Attracted new clients, provided them with all possible sources of information about the company, proposing contracts and editing if necessary, making and sending apropriate invoices.
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McDonald's Corporation
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Food and Beverage Services
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1 - 100 Employee
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Cook
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Jan 2007 - May 2007
Cooked hamburgers, nuggets e.t.c. Cooked hamburgers, nuggets e.t.c.
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Education
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2011 - 2012
University of Latvia
Psychology -
2007 - 2011
Starptautiska komerciala profesionala vidusskola
Computer Technician, Computer Engineering
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