Experience

OK Fashion Malta

• Malta
• Apparel & Fashion
• 1 - 100 Employee

• Office Administrator

  • Mar 2023 - Present



Intercomp Pro

• Malta
• IT Services and IT Consulting
• 1 - 100 Employee

• Retail Sales Representative

  • Dec 2022 - Mar 2023



Starbucks

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • May 2020 - May 2022

• Store Supervisor

  • Apr 2019 - May 2020



db Seabank Resort + Spa

• Malta
• Hospitality
• 100 - 200 Employee

• Supervisor

  • Jul 2017 - Jun 2018

  ▪ Set goals for performance and deadlines in ways that comply with the company’s plans and vision and communicate them to subordinates ▪ Organize workflow and ensure that employees understand their duties or delegated tasks ▪ Monitor employee productivity and provide constructive feedback and coaching ▪ Handle complaints and resolve problems ▪ Maintain timekeeping and personnel records ▪ Pass on information from upper management to employees and vice versa ▪ Prepare and submit performance reports ▪ Assist Manager on Duty in programming “specials” into micros system ▪ Taking Bookings and organize events Show less

• Server

  • Apr 2016 - Jun 2017



Damiani Hotel & Apartments

• Malta

• Front Desk Receptionist

  • May 2015 - Dec 2015

  Welcoming guests to the hotel in a polite, friendly and helpful manner. ▪ Dealing with late arrivals and assisting with early check-outs. ▪ Check out departing guests using the hotel's accounting system. ▪ Taking payment from guests in the form of cash or credit cards. ▪ Answering telephone inquiries promptly & professionally & transferring calls on. ▪ Being a point of contact for guests should they have any queries. ▪ Arranging for brief tours of the hotels' rooms and facilities. ▪ Operating switchboard and directing calls appropriately. ▪ Dealing with and resolving customer complaints Show less



Ramee Grand Hotel & Spa, Seef - Kingdom of Bahrain

• Bahrain

• Server

  • Jul 2013 - May 2014

  Pre-opening of a 5* hotel with 166 rooms and 10 outlets Setting up 5* standards and passing all the food,beverage,wine and costumer service trainings Opening of 6 outlets within the hotel Working experience in sports bar, serving mostly sprites and beers Working experience in luxury japanese restaurant lounge and bar, giving high quality service, with knowledge of all japanese food and drinks Pre-opening of a 5* hotel with 166 rooms and 10 outlets Setting up 5* standards and passing all the food,beverage,wine and costumer service trainings Opening of 6 outlets within the hotel Working experience in sports bar, serving mostly sprites and beers Working experience in luxury japanese restaurant lounge and bar, giving high quality service, with knowledge of all japanese food and drinks