Experience

Cambridge University Press and Assessment English

• Education
• 1 - 100 Employee

• Customer Service Coordinator

  • Jan 2018 - Present

   Managing Overseas Speaking Examiners database  Customer service  Work with Microsoft Office, Outlook, Zendesk, Totara and customer-built systems  Processing application forms for new Speaking Examiners and data entry  Crating reports for Managements and regional Heads with speaking examiners Quality Assurance records  Collaborating with CUPA Distribution Centre to arrange delivery of materials to centers  Managing Overseas Speaking Examiners database  Customer service  Work with Microsoft Office, Outlook, Zendesk, Totara and customer-built systems  Processing application forms for new Speaking Examiners and data entry  Crating reports for Managements and regional Heads with speaking examiners Quality Assurance records  Collaborating with CUPA Distribution Centre to arrange delivery of materials to centers



Cambridge University Press & Assessment

• United Kingdom
• Education Administration Programs
• 700 & Above Employee

• Distribution Assistant

  • May 2014 - Dec 2017

   Fixing scanning ingesting errors in IBML Software and in in Taskspace workspace to ensure all scripts can be published correctly in RM Assessor  Quality control of scripts before upload to RM Assessor  Preparing and Scanning exam papers on IBML scanners  Preparing daily progress reports for management  Supervising and training of temporary staff members  Preparing and delivering of materials for examiners meetings  Arranging meeting rooms and providing customer service for examiners during the meetings  Receiving and dispatching deliveries  Work with STS, EPS, Microsoft Office, IBML software, RM Assessor, Taskspace, Documentum Preparing training scripts for examiners in Adobe Reader Software  Data entry  Clerical and transcription checking examiners’ marks  Collating and auditing completed examination materials  Preparing exam materials to be dispatched to schools around the world Show less



Hypro EU ltd Pentair in Longstanton

• Longstanton

• Assembler

  • Mar 2014 - Apr 2014

  -Assembling nozzles, pomps and spray parts -Machine operating -Assembling nozzles, pomps and spray parts -Machine operating



Amazon

• United States
• Software Development
• 700 & Above Employee

• Picker Packer

  • Nov 2013 - Jan 2014

  -Picking, packing -Handheld operating -Picking, packing -Handheld operating