Experience

FMTG | Falkensteiner Michaeler Tourism Group

• Austria
• Hospitality
• 300 - 400 Employee

• Mice and group Sales cordinator

  • Feb 2019 - Present



Beppler & Jacobson Montenegro

• Hospitality
• 1 - 100 Employee

• Reservations Coordinator at Avala Resort and Villas

  • Jun 2016 - Present



Hotel Company

• Reception menager

  • Jan 2013 - Present

  Creating invoices for agencies and individual,Frendly Behavior,Kind welcoming,Check in and accommodation in a rooms,Registering and de-registering guests strictly follow procedures and to record the correct address and Departure Dates,Deals with problems and complaints,Ensures that the rooms are serviced and maintained in the accordance with the standards of the hotel,Ensures maximum utilization of capacity in accordance with the plans of occupancy,Costs of guests calculate accurately and in a timely manner,Accounts reconciliate on a daily basis,Performs orders,And control restaurant activities. Show less



Montenegro Stars Hotel Group

• Montenegro
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Jun 2010 - Oct 2011

  Kind welcoming,Check in and accommodation in a rooms,Writes Reservations ,Frendly Behavior,Communication with other sectors at hotel,Politely and effectively talking with guests, answering questions, provide the necessary information,Forwarding Phone calls politely and without error,To be informed with the measures of civil protection,Collecting and submit reports and ending administrative duties,Preparing accounts and checking out guests from the hotel, Checking deposit and log off from the system Show less



Iberostar Group

• Spain
• Hospitality
• 700 & Above Employee

• Front Desk Receptionist

  • May 2009 - Oct 2010

  Kind welcoming,Check in and accommodation in a rooms,Writes Reservations ,Frendly Behavior,Communication with other sectors at hotel,Politely and effectively talking with guests, answering questions, provide the necessary information,Forwarding Phone calls politely and without error,To be informed with the measures of civil protection,Collecting and submit reports and ending administrative duties,Preparing accounts and checking out guests from the hotel, Checking deposit and log off from the system Show less