Experience

Paradigm

• United States
• Software Development
• 1 - 100 Employee

• Data Migration Engineer

  • Jun 2022 - Present



General Assembly

• United States
• Higher Education
• 700 & Above Employee

• Software Engineering Fellow

  • Jun 2021 - Oct 2021

  Full-time fellow in the Software Engineering Immersive program. Designed and built web applications with full CRUD functionality through Javascript, React, Express, SQL, PostgreSQL, HTML, CSS, Ruby, Rails. Projects: · Skill-Bid: An application that allows users to list a service/need and have potential freelance workers bid on their project/listing using Express, Mongoose, MongoDB, React, JWT, Bcrypt. · Inside-Out: An application centered around mental health and sharing in an open community format using React, Airtable, Axios. · 5-O'clock-Somewhere: A mixology application built using Javascript, HTML, CSS, DOM Manipulation, Rest API. Show less



Self-employed

• United States

• IT Consultant

  • Dec 2017 - May 2021

  • Install and maintenance of end-user Mac OS and Windows Operating Systems, upgrade of Microsoft Office software, anti-virus and malware blocking software, and setup of local and network printers • Exceptional technical troubleshooting skills in rapidly and cost-effectively resolving technical challenges • Configure WIFI and firewall rules to secure networks to align with client’s policies • VPN and wireless support including multi-factor authentication • Created user network ID’s and managed email administration TIFFANY & Co. / RANDSTAD USA, KUMON, KRA:FT: • Identified and provided technical resolution for hardware, software and telephony related issues reported to the IT Service Center by using a variety of resources and coordinating with members of the IT team • Handled voice and online communication of incident system requests and performed initial diagnosis • Categorized and assigned severity to issues while providing support to business channels on related issues • Provided basic root cause analysis and general reporting on issues to management and the entire user community by documenting all incidents into the ServiceNow service management system • Handled post-migration support for end users being upgraded to Windows 10 and administered equipment, configured and deployed new workstations for existing and new users • On-call phone support, email and online communications of incidents and system requests • Managed creation of accounts, handled resetting of passwords and configured access for users • Provided remote end-user support to maintain, troubleshoot and resolve hardware and software issues • Assisted clients in performing routine system operation procedures • Performed Inventory check and informed management of necessary hardware and software purchases • Handled Detection, Resolution, and Prevention of malicious software • Configured Dell Poweredge r620 server for homelab use Show less



Freelance

• United States

• Video Editor

  • Jan 2017 - Dec 2017

  • Collaborate with client editorial team(s) to develop, produce and edit digital content for broadcast, including promo marketing for E-Sports and small e-businesses. • Handled multiple projects simultaneously, constantly meeting client deadlines through all stages. • Work alongside clients to deliver engaging and informative edits in the most timely and cost-effective manner. • Collaborate with client editorial team(s) to develop, produce and edit digital content for broadcast, including promo marketing for E-Sports and small e-businesses. • Handled multiple projects simultaneously, constantly meeting client deadlines through all stages. • Work alongside clients to deliver engaging and informative edits in the most timely and cost-effective manner.