Experience

Jutro Medical

• Poland
• Wellness and Fitness Services
• 1 - 100 Employee

• Head of Clinics

  • Aug 2022 - May 2023

  Warsaw, Mazowieckie, Poland - Provide strategic leadership and operational oversight to a network of clinics, ensuring the highest standards of patient care, operational efficiency, and financial performance. - Develop and implement policies, protocols, and procedures to optimize clinic operations, streamline workflows, and enhance patient satisfaction. - Lead and mentor a multidisciplinary team of healthcare professionals, fostering a culture of collaboration, professional development, and excellence. -… Show more - Provide strategic leadership and operational oversight to a network of clinics, ensuring the highest standards of patient care, operational efficiency, and financial performance. - Develop and implement policies, protocols, and procedures to optimize clinic operations, streamline workflows, and enhance patient satisfaction. - Lead and mentor a multidisciplinary team of healthcare professionals, fostering a culture of collaboration, professional development, and excellence. - Collaborate with medical staff and other stakeholders to drive quality improvement initiatives, including clinical outcomes, patient safety, and regulatory compliance. - Build strong relationships with key partners, including insurance companies, suppliers, and referring physicians, to expand the clinic's network and referral base. - Analyze market trends, competitor activity, and patient feedback to identify growth opportunities and develop strategies to enhance the clinic's market position. - Ensure compliance with regulatory requirements, accreditation standards, and healthcare policies, promoting a culture of ethics, integrity, and patient confidentiality. Show less



JOKR

• Germany
• Retail
• 200 - 300 Employee

• Head of Expansion

  • Apr 2021 - Aug 2022

  Warsaw, Mazowieckie, Poland - Lead the development and execution of JOKR's expansion strategy, identifying and entering new markets to drive revenue growth and increase market share. - Conduct comprehensive market analysis, including customer segmentation, competitor benchmarking, and regulatory landscape assessment, to inform market entry strategies and business expansion plans. - Establish strategic partnerships and negotiate agreements with local stakeholders, including suppliers, logistics providers, and government… Show more - Lead the development and execution of JOKR's expansion strategy, identifying and entering new markets to drive revenue growth and increase market share. - Conduct comprehensive market analysis, including customer segmentation, competitor benchmarking, and regulatory landscape assessment, to inform market entry strategies and business expansion plans. - Establish strategic partnerships and negotiate agreements with local stakeholders, including suppliers, logistics providers, and government agencies, to facilitate smooth market entry and operational success. - Collaborate with internal teams, including Operations, Marketing, and Finance, to develop and implement expansion plans, ensuring alignment and efficient execution. Aleksander Zasztowt - page 1 - Manage and monitor project timelines, budgets, and resources to ensure successful market launches and operational scaling. - Analyze key performance indicators and market trends to track the success of expansion efforts and identify areas for optimization and improvement. - Provide leadership and guidance to the expansion team, fostering a culture of excellence, collaboration, and continuous improvement. Show less



Glovo

• Spain
• Consumer Services
• 700 & Above Employee

• Partner Operations Manager

  • Jul 2019 - Mar 2021

  Warsaw, Mazowieckie, Poland - Manage and nurture relationships with key partners, including restaurants, stores, and delivery service providers, to ensure operational excellence and enhance partner satisfaction. - Develop and implement partner engagement strategies, including training programs, performance incentives, and communication channels, to foster strong partnerships and drive business growth. - Collaborate with cross-functional teams, including Sales and Marketing, to align partner strategies with business… Show more - Manage and nurture relationships with key partners, including restaurants, stores, and delivery service providers, to ensure operational excellence and enhance partner satisfaction. - Develop and implement partner engagement strategies, including training programs, performance incentives, and communication channels, to foster strong partnerships and drive business growth. - Collaborate with cross-functional teams, including Sales and Marketing, to align partner strategies with business objectives and drive revenue generation through effective partnerships. - Optimize operational processes, including partner onboarding, order fulfillment, and delivery logistics, to enhance efficiency, reduce costs, and improve service quality. - Analyze partner performance data and metrics, including order volume, customer ratings, and delivery times, to identify trends, assess performance, and implement improvement initiatives. - Conduct regular performance reviews and provide constructive feedback to partners, identifying areas for improvement and facilitating their growth and success. - Lead and manage cross-functional projects, collaborating with internal teams to ensure seamless partner operations and successful project outcomes. Show less



Air Dispatch

• Czechia
• Airlines and Aviation
• 1 - 100 Employee

• Station Manager

  • Feb 2017 - Mar 2019

  Warsaw, Masovian District, Poland - Managed and grew the station team from 40 to 120 employees, effectively scaling operations to meet increased demand while maintaining high-performance standards. - Oversaw recruitment, onboarding, and training processes to ensure the team was equipped with the necessary skills and knowledge to deliver exceptional service. - Fostered a positive and inclusive work environment, promoting employee engagement, professional development, and career growth opportunities. - Implemented… Show more - Managed and grew the station team from 40 to 120 employees, effectively scaling operations to meet increased demand while maintaining high-performance standards. - Oversaw recruitment, onboarding, and training processes to ensure the team was equipped with the necessary skills and knowledge to deliver exceptional service. - Fostered a positive and inclusive work environment, promoting employee engagement, professional development, and career growth opportunities. - Implemented performance management systems and conducted regular evaluations to recognize top performers, address skill gaps, and drive team productivity. - Developed and executed workforce planning strategies to align staffing levels with operational requirements, optimizing resource allocation and minimizing costs. - Implemented efficient scheduling practices to ensure optimal utilization of personnel and resources, resulting in improved operational efficiency and cost savings. - Ensure compliance with aviation regulatory requirements, including safety, security, and environmental standards, through effective communication, training, and oversight. Implemented ISAGO certification. - Monitor and analyze operational performance data, including on-time performance, safety incidents, and customer feedback, to identify trends, assess performance, and implement improvement initiatives.

• Account Manager

  • Oct 2014 - Jan 2017

  Warsaw, Masovian District, Poland - Relationship Management: Proven ability to build and maintain strong customer relationships, ensuring customer satisfaction and retention. - Customer Service: Dedicated to delivering exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner. - Communication and Negotiation: Strong communication and negotiation skills, able to effectively communicate value propositions and negotiate contracts.

• Duty Manager

  • Nov 2012 - Sep 2014

  Warsaw, Masovian District, Poland o Managing day to day operations within Air-Dispatch o Supervising Load Controllers o Cooperating with clients on day to day basis

• Loadcontroller

  • Jun 2012 - Oct 2012

  Warsaw, Masovian District, Poland o Ensuring flights are dispatched within safe limits in compliance with Airline Requirements o Issuing Weight and Balance documentation.



Welcome Airport Services Sp. z o.o.

• Poland
• Airlines and Aviation
• 200 - 300 Employee

• Loadcontrol specialist

  • Jun 2010 - Jul 2012

  Warsaw, Masovian District, Poland o Supervising aircraft handling. o Issuing Weight and Balance documentation

• Flight Coordinator

  • Jul 2009 - May 2010

  Warsaw, Masovian District, Poland o Coordinating and supervising of passenger handling on check-ins and at the gate. o Dealing with client service in case of delays, issues with boarding aircraft. o Training and evaluation of subordinates. o Cooperation with Airline Representatives.s.