Experience

Mjob Serbia

• Serbia
• Human Resources Services
• 1 - 100 Employee

• Sales Manager

  • Jul 2020 - Present



Agent Plus

• Belgrade

• Sales Manager

  • Nov 2014 - May 2015

  Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. Develop a sales strategy to achieve organizational sales goals and revenues. Set individual sales targets with sales team. Delegate responsibility for customer accounts to sales personnel. Contributes to team effort by accomplishing related results as needed. Provide feedback, support and coaching to the sales team. Plan and direct sales team training. Assist with the development of sales presentations and proposals. Co-ordinate and monitor online sales activity. Investigate lost sales and customer accounts. Track, collate and interpret sales figures. Forecast annual, quarterly and monthly sales revenue. Generate timely sales reports. Develop pricing schedules and rates. Formulate sales policies and procedures. Conduct market research and competitor and customer analysis. Analyse data to identify sales opportunities. Show less



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Marketing & Sales Serbia

  • May 2010 - Dec 2014

  To plan and carry out direct sales and marketing activities, so as to maintain and develop sales to new and major clients in accordance with agreed business plans. Making relation between a client and a company, anticipating and understanding the client's specific needs and offering solutions. Responsible for preserving the business within the account and generating new business. Analyze and adapt new strategies to react to changing business trends. Monitor and report on activities and provide relevant management information, carry out market research, competitor and customer surveys. Attend training and develop relevant knowledge and skills. Responsible for: S & M activities in Serbia country, SAP/NFE Super User, Master Data Collection, Contract Migration, Spot Quotations, Internal Rate Collection, DHLi Specialist. Show less



The Adecco Group

• Switzerland
• Human Resources Services
• 700 & Above Employee

• Sales Consultant

  • 2008 - 2010

  Identify sales prospects and contact these and other accounts as assigned. Prepare presentations, proposals and sales contracts. Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from larger competitors. Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers to their business issues. Develops a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, email, and networking. Assists in the implementation of company marketing plans as needed. Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction. Maintain professional internal and external relationships that meet company core values. Proactively establish and maintain effective working team relationships with all support departments. Show less



British American Tobacco (Direktna Trgovina)

• Serbia, Belgrade

• Sales Representative

  • Jan 2003 - Jul 2006

  Responsible for all marketing and sales activities in assigned accounts or regions. Manage quality and consistency of product and service delivery. Present and sell company products and services to current and potential clients. Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. Follow up on new leads and referrals resulting from field activity. Identify sales prospects and contact these and other accounts as assigned. Prepare presentations, proposals and sales contracts. Develop and implement special sales activities to reduce stock. Establish and maintain current client and potential client relationships. Show less