Experience

SRC

• Iran
• Software Development

• IT Help Desk / Support

  • Nov 2012 - Present

  - Setting up workstations with computers and necessary peripheral devices (routers, switches, printers etc.) - Checking computer hardware (hdd, mainboards, cpus, memories, psu, graphic cards, mouses, keyboards etc.) to ensure functionality - Installing and configuring appropriate software and functions according to specifications - Develop and maintain local networks in ways that optimize performance - Ensure security and privacy of networks and computer systems - Provide orientation and guidance to users on how to operate new software and computer equipment - Organize and schedule upgrades and maintenance without deterring others from completing their work - Supplying the equipment and tracking down what equipmen the employees has - Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) - Maintain records/logs of repairs and fixes and maintenance schedule - Identify computer or network equipment shortages and place orders - Verify functionality of hardware and software components Show less