Experience

ISI Language Solutions - A BIG Language Company

• United States
• Translation and Localization
• 1 - 100 Employee

• Project Manager | Interpreting Coordinator

  • Jun 2023 - Present

  • Direct all aspects of interpreter testing, training, scheduling, availability, and delivery; maintain linguist database. • Source new interpreters to meet growing demand of clients. • Maintain scheduling and invoices and ensure timely submittal of reports. • Intake details of interpreting needs and convey to the language professionals. This will include highly sensitive medical situations.



Interpreters Unlimited, Inc.

• United States
• Translation and Localization
• 1 - 100 Employee

• Client Relations Advocate

  • Feb 2022 - Jun 2023

  • Answer incoming calls to triage and schedule appointments for our clients based on approved protocols. • Intake all client demographic information to register them in the proprietary software. • Confirm schedules with interpreters the day prior and send them details via email. • Ensures that canceled appointments are communicated by phone and email to all involved parties



Hy Cite Enterprises, LLC

• United States
• Financial Services
• 700 & Above Employee

• Bilingual Customer Service Representative

  • Jun 2019 - Aug 2021

  Buenos Aires, Buenos Aires Province, Argentina • High flow of outbound and inbound calls from clients from the United States, Canada and Argentina • Answer customers' doubts about company policies, procedures and solve any questions regarding financial matters • Assess clients about their products and provide warranty if it's required • Register properly any transaction, payments or contact with the clients.

• Cash Collector

  • May 2018 - May 2019

  Buenos Aires, Buenos Aires Province, Argentina • Cash Collections of 30 to 90 days past due accounts • Outbound calls to customers based in USA, Canada and Argentina • Register any contact with clients.



Dicha S.R.L

• Retail Associate

  • Dec 2017 - Mar 2018

  Buenos Aires, Buenos Aires Province, Argentina • Assessing customers' needs and suggesting solutions to their problems • Working with cash registers and processing payments • Restocking the store throughout the day