Experience

Blue Mountain Construction Services

• United States
• Construction
• 1 - 100 Employee

• Recruiter

  • Sep 2023 - Present



Jollibee Group of Companies

• Restaurants
• 700 & Above Employee

• Manager

  • Oct 2021 - Sep 2023



Vitality Bowls

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Regional Operations Manager

  • Dec 2018 - May 2022



Starbucks

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Jan 2017 - May 2022



One Whirld INC

• Napa/Benicia

• Area Manager

  • Dec 2013 - Aug 2015

  • Hired, trained, and developed general managers to exceed Jamba operational standards, customer satisfaction measures, and sales and profitability targets • Responsible for $4.5 million sales revenue and accountable to achieve profitability target for 6 store portfolio • Developed and directed strategy to elevate portfolio customer satisfaction measures resulting in 16% increase, #1 in the company, within the first year. • Direct partnerships with marketing to develop and implement… Show more • Hired, trained, and developed general managers to exceed Jamba operational standards, customer satisfaction measures, and sales and profitability targets • Responsible for $4.5 million sales revenue and accountable to achieve profitability target for 6 store portfolio • Developed and directed strategy to elevate portfolio customer satisfaction measures resulting in 16% increase, #1 in the company, within the first year. • Direct partnerships with marketing to develop and implement brand appropriate revenue streams to drive increased sustainable transactions • Partner with franchise owners within market to deliver a consistent brand experience for each customer • Recruited, hired and trained over a 100 new employees for Team Member and Management positions. • Coordinated and implemented job fairs at various locations in Napa, Benicia and Novato area. • Develop leaders and brand ambassadors that will elevate company culture and deliver genuine memorable experiences inside each store Show less • Hired, trained, and developed general managers to exceed Jamba operational standards, customer satisfaction measures, and sales and profitability targets • Responsible for $4.5 million sales revenue and accountable to achieve profitability target for 6 store portfolio • Developed and directed strategy to elevate portfolio customer satisfaction measures resulting in 16% increase, #1 in the company, within the first year. • Direct partnerships with marketing to develop and implement… Show more • Hired, trained, and developed general managers to exceed Jamba operational standards, customer satisfaction measures, and sales and profitability targets • Responsible for $4.5 million sales revenue and accountable to achieve profitability target for 6 store portfolio • Developed and directed strategy to elevate portfolio customer satisfaction measures resulting in 16% increase, #1 in the company, within the first year. • Direct partnerships with marketing to develop and implement brand appropriate revenue streams to drive increased sustainable transactions • Partner with franchise owners within market to deliver a consistent brand experience for each customer • Recruited, hired and trained over a 100 new employees for Team Member and Management positions. • Coordinated and implemented job fairs at various locations in Napa, Benicia and Novato area. • Develop leaders and brand ambassadors that will elevate company culture and deliver genuine memorable experiences inside each store Show less



Jamba

• United States
• Food and Beverage Services
• 700 & Above Employee

• Sr General Manager

  • Sep 2005 - Dec 2013

  Senior Manager Jamba Juice Co. • Recruited, hired and trained up to 30 employees for Team Member and supervisor positions. • Developed the fundraising, revamped internal store management and operating structures. • Managed store Profit and Loss statements for the operations of two separate units. Training Store Manager • Responsible for delivering all the functions of the regular General Manager to the highest level. • Assisted in developing external candidates for… Show more Senior Manager Jamba Juice Co. • Recruited, hired and trained up to 30 employees for Team Member and supervisor positions. • Developed the fundraising, revamped internal store management and operating structures. • Managed store Profit and Loss statements for the operations of two separate units. Training Store Manager • Responsible for delivering all the functions of the regular General Manager to the highest level. • Assisted in developing external candidates for General Management position • Set the example for other General Managers so they can take over their own stores. General Manager • Oversee all operations, guest experiences, sales performance and execution of brand excellence. • Customized the training program to reflect Jamba’s business practices, resulting in improvement of employee retention Show less Senior Manager Jamba Juice Co. • Recruited, hired and trained up to 30 employees for Team Member and supervisor positions. • Developed the fundraising, revamped internal store management and operating structures. • Managed store Profit and Loss statements for the operations of two separate units. Training Store Manager • Responsible for delivering all the functions of the regular General Manager to the highest level. • Assisted in developing external candidates for… Show more Senior Manager Jamba Juice Co. • Recruited, hired and trained up to 30 employees for Team Member and supervisor positions. • Developed the fundraising, revamped internal store management and operating structures. • Managed store Profit and Loss statements for the operations of two separate units. Training Store Manager • Responsible for delivering all the functions of the regular General Manager to the highest level. • Assisted in developing external candidates for General Management position • Set the example for other General Managers so they can take over their own stores. General Manager • Oversee all operations, guest experiences, sales performance and execution of brand excellence. • Customized the training program to reflect Jamba’s business practices, resulting in improvement of employee retention Show less



Nations

• Napa, CA

• General Manager

  • Jul 2002 - Sep 2005



Pasta Pomodoro, Inc.

• United States
• Restaurants
• 1 - 100 Employee

• Manager

  • Jan 2001 - Jan 2002



Bubba Gump Shrimp Co.

• United States
• Hospitality
• 500 - 600 Employee

• Manager

  • Jan 1997 - Jan 2001