Experience

Spokane Regional Health District

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Administrative Assistant- Nurse Family Partnership

  • Nov 2021 - Present



Frontier Behavioral Health

• Mental Health Care
• 200 - 300 Employee

• Care Coordinator

  • Jun 2021 - Oct 2021



Providence Health & Services

• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Coordinator/Referral auth

  • Oct 2020 - May 2021



LEAPS AND BEYOND, INC

• United States
• Mental Health Care
• 1 - 100 Employee

• Behavioral Health Technician

  • Oct 2020 - Jan 2021



Family Health Center-

• Omak, Washington, United States

• Mental Health Worker- Behavioral Health Care Coordinator/Interpreter

  • Feb 2019 - Dec 2019

  Translated for Spanish speaking patients in session. Had initial meetings with patients to explain what services could be offered when the providers requested a behavioral health staff member to go in and speak with the patients. Document visits with patients and telephone calls. Managed case loads and scheduled patients as well, as provided case management with assisting the patients with other needs. Such as working with the specialist/patient in finding services that we could see were creating barriers for the patients, finding transportation, looking at housing options and serving as a point of contact for the patients and their support systems if need be. Documented encounters with patients, direct contact and phone. Worked closely with medical providers and behavioral specialists to provide holistic care. Show less



Family Health Center

• Omak, Washington, United States

• Patient Navigator

  • Jun 2018 - Feb 2019

  This position served many duties, varying from acting medical records to translating for medical visits as the position required you to be bilingual. We would find resources for scheduling patients with different specialties per the requirement of the provider/patient. This position would also entail answering phone calls and scheduling appointments at the clinic, staff would also be required to provide support for front desk for coverage as needed or interpretation. Documenting was a skill necessary as there were separate logs for the many types of referrals and computer knowledge was a must. Auditing medical records and going through logs was another task in this position as well. This position entailed working directly with the medical provider and team as support. Show less



Okanogan Behavioral Healthcare

• United States
• Mental Health Care
• 1 - 100 Employee

• Receptionist/Administrative Assistant/Intake Coordinator/Referral Specialist

  • Oct 2016 - Feb 2018

  Position would include tasks such as answering phones, assisting individuals whether it be to answer general questions or directly for their service, monitoring lobby, making calls, keeping area clean, being a friendly face to those coming into the building and managing schedules for clinical staff. The position of receptionist required you to be knowledgeable about the services offered and requirements if any to be in services, you had to be able to be presentable and approachable as you were the first faces to greet those who walked in, handled scheduling for clinical staff as well. Also cross trained in other positions such as referrals and pre-intake which had more involvement with initial contact with clients and an extended knowledge regarding authorizations necessary as HIPPA and 42 CFR were rules we abided by. . Show less