Experience

Loyal Guru

• Spain
• IT Services and IT Consulting
• 100 - 200 Employee

• Customer Success Manager

  • Sep 2019 - Present

  Loyal Guru is a customer data platform with marketing automation capabilities built specifically for supermarkets, that uses data and AI to make every customer interaction smarter. As a Customer Success Manager I am in charge of helping supermarkets achieve the best results trhought our platform. Supporting them in a daily basis through the analysis of their data and their strategic situation, also implementing the best practices that will help them grow their active customers base, increase the annual spend of loyal customers and above all, achieve the best customer retention rates through personalized coupons and smart loyalty programs. Show less



FRUITS CMR, S. A.

• Spain
• Food and Beverage Services
• 1 - 100 Employee

• • Nov 2017 - Sep 2019

  Gestor de programas de productos frescos en CMR Group, comprendiendo tanto el aprovisionamiento, como la estrategia de mercado en Europa.En contacto directo con proveedores de los cinco continentes para definir los programas que nos permitan apuntar a los mejores resultados.Actualmente centrándome en el mercado Asiático para el desarrollo de nuevas oportunidades de negocio.---------------------------Programme manager of fresh produce within the CMR Group, taking care of the supply and also marketing strategy in the European market.In direct contact with suppliers from the five continents in order to define the programmes that will lead us to the best results.Currently focused in the Asian market seeking for the development of new business opportunities. Show less

• • Oct 2015 - Nov 2017

  Apoyo del director de Import-Export de CMR Group en el desarrollo de las principales cuentas de la compañía.Manteniendo contacto con proveedores de productos frescos al rededor del mundo, supervisando los procesos de importación y gestionando el back-office que nos permitía completar con éxito las campañas.Adicionalmente elaborando estudios estadísticos, reportes de resultados e informes de mercado.--------------------------Assisting the Import-Export director of the CMR Group in the development of the key-accounts of the company.In contact with fresh produce suppliers from around the globe, supervising the import process and managing the back-office that let us successfully complete the campaigns.Additionally making statistical studies, results reports and market reports. Show less

• • Jun 2015 - Oct 2015