Experience

Solution BI

• France
• Information Technology & Services
• 1 - 100 Employee

• Inside Sales Executive

  • Jul 2023 - Present

  The Inside sales team in Mexico is responsible of looking for new prospects in the US through telephone and mails for Solution BI. As team leader, my job is to keep a good monitoring of the sales metrics of each member of the team and to set SMART benchmarks for each one of them to guarantee the success of the project, reporting directly to the sales department. The Inside sales team in Mexico is responsible of looking for new prospects in the US through telephone and mails for Solution BI. As team leader, my job is to keep a good monitoring of the sales metrics of each member of the team and to set SMART benchmarks for each one of them to guarantee the success of the project, reporting directly to the sales department.



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Servicio de atención al cliente

  • Nov 2021 - Jul 2023

  Encargado de servicio al cliente para la campaña de clientes en Alorica. Contacto directo con clientes para garantizar la satisfacción a través de devoluciones, reembolsos, ventas, información y cambios pertinentes en las órdenes. Encargado de servicio al cliente para la campaña de clientes en Alorica. Contacto directo con clientes para garantizar la satisfacción a través de devoluciones, reembolsos, ventas, información y cambios pertinentes en las órdenes.



WorldPrint

• Germany
• Book and Periodical Publishing

• Diseñador gráfico

  • Jan 2018 - Jan 2019

  Encargado de atender a los clientes personalmente para entregar diseños apropiados a las necesidades requeridas y adaptadas al presupuesto. Encargado de atender a los clientes personalmente para entregar diseños apropiados a las necesidades requeridas y adaptadas al presupuesto.