Experience

Dehoney Financial Group Ltd.

• Canada
• Insurance
• 1 - 100 Employee

• Office Coordinator

  • Jan 2023 - Present

  Reception: -Delivered daily incoming mail to various departments within the organization. -Managed the main phone line and maintained up-to-date phone lists.-Coordinated courier requests and organized waybills for accounting purposes. -Arranged catering services for meetings involving directives and important stakeholders.-Welcomed and attended to visitors and clients at the office. -Ensured the office premises were well-maintained and all equipment and facilities were in proper working order. Coordination: -Managed inventory levels and placed orders for office supplies. -Served as the main point of contact for sourcing and coordinating with external vendors. -Maintained calendars and scheduled appointments for meetings and events. -Coordinated and supervised staff events.-Administered access permissions to the facility's alarm system for employees. Human Resources: -Regularly published job postings on Indeed every fortnight. -Monitored and evaluated resumes received from applicants. -Scheduled interviews for potential candidates and their references. -Facilitated the onboarding process for newly hired employees. Administration: -Kept the Office Coordinator manual up to date by incorporating new information as processes evolved.-Enhanced the employee handbook by implementing formatting and content updates.-Developed user guides for administrative and HR processes.-Offered support in the development and implementation of policies and procedures.-Assisted the Finance department in carrying out bank account transactions, visa reconciliation, and managing petty cash.-Allocated phone lines and extensions to newly hired employees.-Resolved telephone technical issues by troubleshooting with the service provider.-Established voicemail systems and provided support and training to staff members regarding phone operations.-Actively participated as a member of the social committee, collaborating closely with the HR Manager to organize and implement company social events. Show less



New Image College

• Canada
• Performing Arts
• 1 - 100 Employee

• Senior Academic Officer

  • Feb 2020 - Mar 2022

  -Developed and implemented the curriculum, manuals, exams, handouts, resources, quizzes, references, and projects for the spa and nail program.-Planned and conducted the reopening of NIC Spa.-Arranged and assigned the schedule for classes and NIC's Spa appointments.-Evaluated and executed strategies to promote and perform spa services.-Organized events for students: graduation, nail competition, etc.-Designed, structured, directed, and assessed the operations of the spa.-Carried out interviews with potential candidates and hired employees for the spa department.-Provided the required training for the position.-Managed the inventory and placed orders of products as required.-Suggested and performed the policies and procedures of the spa.-Orientated, coached/instructed, evaluated, and trained staff and students.-Designed and developed a Nail program online.Other administrative activities:-Provided support to students with accommodation services.-Performed sales, follow-up, and enrollment processes for students from Latino America and Europe. -Assisted stakeholders in Mexico and Canada to enroll students and perform sales.-Managed the job board for students on job placement.-Developed and designed procedure guides for administrative processes.-Translated and interpreted daily administrative operations, events and documents.-Executive Assistant of CEO. Show less

• Senior Academic Officer

  • Feb 2020 - Mar 2022



Flex

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Shared Services

  • Mar 2012 - Aug 2015

  -Provided direct HR support to employees and HR staff in Flextronics Brazil. -Operated HR software and administrative HR transactions, managed confidential information, and trained employees in Brazil's HR processes. -Assisted with customer service support in the help desk department for HR services in the Flextronics Brazil corporate. -Translated corporate's official documents to/from En-Sp- Port. -Succeeded on business travel to Brazil for the transfer of HR processes to Mexico and vice-versa. -Elaborated and improved procedure guides for HR processes to/from En-Sp- Port languages. -Workday HR management system specialist. -Quarterly testing Workday interface. Show less